Agile Working Options

Other Agile Working Arrangements / Open to Discussion

Job Description Summary

We have an exciting opportunity for a Business Analyst within our Identity and Authentication Lab which has recently been mobilised to provide a centralised Authentication platform as a service.

Job Description

We're on a journey to build the bank of the future, and we need your help!

***We have a fantastic new opportunity for a Business Analyst ideally to join our London hub – Chiswell Street. Base Salary £33, 993 - £44, 130 plus excellent benefits package. Please only apply if viable to work in this location 2 days per week post-Covid. We’re happy to offer flexible work schedules, for example start and finish times, or compressed hours. ***

Want to know more?

An exciting opportunity has arisen within the Identity and Authentication Lab which has recently been mobilised to provide a centralised Authentication platform as a service. Developed to meet the Strong Customer Authentication regulatory commitments, the platform uses innovative technologies that is not just the bank of the future, but industry trailblazing. Authenticators such as AppSign, Call Challenge, Behavioural Biometrics, Strong ID, Card and Reader use the newest technologies across desktop, mobile, cloud, machine learning, Microservices etc.

Our mission

The Authentication platform is the front door to the bank; whether customers are logging on, making a payment, changing personal details, or shopping online, this platform and the colleagues building and running it will ensure a positive and secure customer experience whilst providing assurance that their money is safe.

Core purpose of the role

We believe that people don't fit neatly into roles, and we value everyone's individual skills, experience, and knowledge — it's what makes you awesome!

As a Business Analyst, within a feature team you'll work with business and IT partners at all levels. Key to this role is the ability to work autonomously, holistically, and critically assess situations and solutions. The pace and scale of change taking place requires a passion for new thinking, new ideas, and continuous improvement, as well as a flexible approach when interacting with wider teams.

Here’s how you'll make a difference:

• Applying your technical and business insight to elicit requirements whilst working closely Applying your technical and business insight to elicit requirements whilst working closely with product and engineering teams to define detailed Epics and User-Stories
• Bringing to life your banking experience to help frame, create and build innovative services in line with the Lab's vision
• Using your proven experience to drive forward change to achieve the Lab's Objective Key Results

About You

• A dynamic and adaptable individual who can use & learn new skills & knowledge in varying circumstances.
• Adept at providing data driven analytics, advice, and recommendations
• You'll enable collaboration across all fields within the Lab
• An instinctive problem solver
• Have the confidence to constructively challenge decisions when relevant
• Demonstrating similar values and behaviours to our Group's and encouraging this in team members

What we’d like to see from you

Essential:

• Has demonstrable skills in business analysis, methodologies, and techniques
• Proficient in Agile methods such as Scrum and Kanban and good working knowledge of JIRA and Confluence
• Modelling - develop, define & document ‘As Is’ & ‘To Be’ process models and data definitions
• Exposure to defining non-functional requirements and writing technical specifications, performing data analysis, and assisting in root cause analysis, as well as experience analysing and presenting data and identifying trends
• An understanding of engineering concepts including Microservices, APIs, databases, JSON, cloud etc
• Knowledge of testing methods including BDD, TDD and A/B

We’re keen on someone that can pick new domain areas up with speed due to the wide scope of the team; has some knowledge and understanding of Google Cloud Platform (GCP); and experience working closely with engineers, ability to converse in their language and exposure to systems thinking, business architecture and agile change delivery.

Desirable:

• Exposure to subject areas such as banking, digital, governance, compliance
• Have a very good understanding of back-end, web, and mobile app technology
• Strong technical skills including SQL, Open API (Swagger or other)
• Understanding of DevOps concept and hands on experience of Route To Live (RTL) activities and knowledge of cloud-based services

We’d welcome someone that is currently undertaking one of the following certifications BCS Business Analysis, SAFe, GCP and/or Fraud Prevention and Authentication

Together we'll make it possible... So, what can we offer you in return:

The role offers the chance to create new products and capabilities, shaping new ways of working and having an impact across the bank. Whatever your aspiration, you can also expect excellent benefits, personal development, and a career that’s enriching and full of opportunity.

We promote an inclusive, collaborative and encouraging environment- it's one of the many things our colleagues love about working with us.

We'll also give you a competitive remuneration package which includes: a variable discretionary performance share bonus; generous pension contribution; 4% flex cash pot you can adjust to suit your lifestyle (or take as cash-sum); private health cover; 28 days holiday plus bank holidays and various share schemes and access to discounts.

We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us and be part of an inclusive, values-led culture that celebrates diversity, equal opportunity and provides opportunities for flexible working.

Are you interested in joining our team? Apply today; we'd love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.