Key accountabilities

• Establish scope and introduce a clear process for making changes to the business, provisioning full audit trail
• Elicit and analyse business requirements, using appropriate requirements documentation and management processes, encompassing functional and non-functional requirements
• Evaluate business needs against IT strategy and architecture roadmaps, driving consistency and maximising the leverage of existing architecture
• Shape and develop project and programme business cases, business value, benefits realisation in an innovative and cost-effective way
• Support or manage service and/or product selection processes in line with the defined business need
• Engage core stakeholders (incl. sponsor, product owners, business representatives, programme & project managers) to drive awareness and buy-in
• Identify and manage internal and external dependencies, affecting solution design / implementation
• Apply and monitor use of modelling and documentation tools (e.g. Jira, Confluence), methods and standards.
• Identify and highlight business risks and issues within scope and propose escalation and resolution actions
• Demonstrate conceptual thinking and research skills, facilitating the design of solutions which account for future developments and changes
• Provide consultancy services and/or specialist expertise to IT & Change and Aviva, driving performance and improving quality of the delivery
• Share recent insights and lessons learnt with the wider community through active participation in the community briefings, blogs, presentations, etc
• Identify, own and manage the specific key risks and/or IT controls and BP standards that you are identified as the owner and/or nominee for on risk management applications
• Ensure that issues and actions associated to controls / risks are remediated in a timely manner
• Maintain appropriate records on risk management applications

Skills & Experience

• Understanding of the market / Financial Services industry and regulatory / legislation framework governing it
• Proven ability to deliver business solutions for strategic projects and programmes, balancing cost, quality and time
• Understands industry best practice and standards and applies the right tools and methodologies at the right time
• Builds and maintains effective relationships with internal and external stakeholders·      
• Ideally accreditation in a relevant Business Analysis qualification (eg BCS Diploma or CBAP)
• Strong commercial acumen with the ability to find and develop cost effective solutions that meet or exceed business needs
• A framework for capabilities and skills across IT to further support development and career pathways is being available

What will you get for this role?

• Salary ranging up to £45,000 depending on skills, experience, qualifications and location
• Generous defined contribution pension scheme
• Annual performance related bonus and pay review
• Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family. (Some exclusions apply)
• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too, we’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Ceri Carter a call on 07800691929 or send an email to ceri.carter@aviva.com.

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.