Pearson is a global education company that helps people around the world to make progress in their lives through learning. With a rich heritage that combines 150 years of experience in publishing with the latest learning technology and digital services, we help people to learn whatever, wherever and however they choose. We are transforming Pearson to accelerate our activity in digital learning, education services and emerging markets. This will enable us to make a lasting impact in helping to solve some of the most important challenges in global education.

We believe education is a vital force that can empower people, help them to reach their potential and contribute to more connected communities, all around the world. Our strength comes from our outstanding people; our strong relationships in the education world; our expertise in using technology to help people learn; our global footprint and local reach; and our position as a profitable, global company with a unifying sense of purpose.

We're investing in our technology and infrastructure. By working at Pearson, you have a unique chance to make a real difference to the lives of people all over the world.

About DWS:

The Pearson Digital Workplace Services [DWS] team is simplifying how Pearson employees work, engage and collaborate using a broad range of technology, initiatives and transformation activities introducing new, globally consistent platforms and services primarily based on Microsoft products: with the adoption of Microsoft tools (Office 365 suite of tools) being a key delivery.

Pearson DWS is helping to unite employees around the world, enabling us to operate as a truly global organization, and ensure that Pearson is fit for the future.

About you:

You are an experienced Business Analyst with a special interest and skills with data. You have worked for large global organizations. You have worked for IT organizations who are at the forefront of the digital revolution.

You are passionate about data. You are passionate about analyzing and manipulating it. You are passionate about being able to tell a story using data and business requirements to inform strategy. You are highly organized and like to take responsibly.

You relish the opportunity to deliver real support and change through data. Particularly in the Microsoft arena where there is a heavy focus on adoption and

End User Experience. You enjoy evaluating information from multiple sources, understanding and translating that into actionable insights. You will proably have a background in Business Analysis which will assist with telling a rich story. As a key member of a team, you bring your proven history of managing strong relationships and understanding business requirements.

You take responsibility for owning, capturing and documenting the data and business requirements and delivering useable data to the rest of team and wider business. Much of the data will be public facing, you enjoy presenting it in a user-friendly format. Working closing with the technical teams to ensure the data is understood. Tracking any actions against the data to determine the next steps.

Role purpose:

This Business Analyst role (with a keen interest in data) is supporting the Pearson DWS vision to be become a truly digital workplace by leveraging the UCC suite of tools (primarily Office 365) and driving return on our investment by utilizing the vast capability of Office 365.

To realize these goals and objectives the position must balance the ability to elicit, analyze, shape, specify, validate and verify.

This is an exciting time to work at Pearson: we are evolving the way we deliver the latest Microsoft workplace as we rotate into a true Digital Workplace Service.

Key responsibilities:

As a direct report to the Director of UCC within the Digital Workplace Services group, the candidate will be responsible for:

• Elicitation – Uncover the underlying business issues that need to be addressed and discover any information related to projects

• Analyse Requirements – Organizing, specifying and modelling requirements to ensure they are complete and unambiguous.

• Specifying Requirements – Ensuring that the documentation of the requirements is in a layout and format that can be easily shared with and understood by stakeholders.

• Validating and Verifying Requirements – Making sure that the requirements map to the business need being addressed and they are approved by all the appropriate stakeholders

• Report results in a manner which is both statistically rigorous and compellingly relevant

• Support strategy and approach on design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. to drive key business decisions.

• Drive operational excellence for data ingestion, transformation and publication to ensure confidence in the systems we support

• Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation

• Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment

• Supporting a view to automate the (routine) data reporting – to enable you to play a larger part in the organization and support the wider business analysis strategy.

• Learns from previous experience and understands how benefits have been delivered by participating in post-implementation reviews, lessons learned sessions and knowledge share/peer reviews.

Deliverables and outcomes

• Support Optimization Programme by creating the necessary data to support strategic decision making

• Create, in partnership with the UCC team, the operating framework for the utilization of the existing and new data in Office 365 and support this going forward including defining KPIs and key operating procedures.

• Workplace Experience will be a priority. Constant focus and awareness of user experience and requirements will be key to ensuring our internal customers love Office 365

Qualifications

Experience and culture:

• Data Analyst or BA experience in Microsoft or Office 365

• Enterprise global estates of 15,000 seats and above

• Enthusiasm for the cloud, data analytics and data visualization

• Understanding of cloud best practices, reporting methodologies and analytics strategies

• Experienced in working with large geographically dispersed teams

Skills and qualifications:

• Background/degree in a relevant field eg economics/information/mathematics/statistics

• Excellent PowerBI and Microsoft Excel skills

• Data visualization

• Critical thinking

• Relevant Microsoft skills: Office 365 esp backend data, SharePoint, Teams

• Experience working with Agile and Waterfall methodologies

• Strong stakeholder analysis, management and communication skills

• Experience of Tableau desirable but not essential

• Interpersonal and consultative skills

• Analytical thinking and problem solving

• Workshop facilitation

• Being detail-oriented and capable of delivering a high level of accuracy

• Organizational skills

• Costs benefit analysis

• Processes modeling

• Minimum of 5 years of work experience in a data analytical/data strategy/business analytics field

#LI-POST

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com. Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: 

http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

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