A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You’ll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud. Our Accounts Payable and Receivable team is responsible for performing collections activity and payment of debt activity. You’ll focus on working with senior individuals to review and produce reports related to the accounts receivable and accounts payable accounts that will assist PwC in achieving monthly collection target amounts as well as ensuring timely payment of vendor invoices.

The Billing and Collection Manager provides training, supervision and coaching to a team of Billing Administrators (BAs), to ensure billing and collection activities are accurately and efficiently performed. Core responsibilities include: monitoring certain key financial metrics, implementing nationally designed process changes, monitoring workflow and workload, providing guidance and problem solving.

What to consider before applying

• This role requires the candidate to be fluent in French.

Purpose-led work you’ll be part of

As a Billing & Collection Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• The Billing & Collection Manager will be responsible for the overall supervision and coaching of a team of BAs

• Maintain strong working relationships with partners, managers and staff, including Billing and Collection Managers across the country

• Primary point of contact in the resolution of local team inquiries and issues

• Become a subject matter expert and provide support on the iPortfolio module of iPower, and fully understand its use in the business, practice & Finance

• Lead by example, demonstrating a level of accountability and commitment to both internal and external clients

• The Billing & Collection Manager will support the achievement of buy-in of partners, practice staff, and BAs of changes in standardized policies and processes

• Ensure the delivery of high-quality invoices through application of standardized processes, policies and procedures

• Perform ongoing workforce planning assessments to achieve optimal staffing ratios and workflow within the Billing Administrators’ group

• The Billing & Collection Manager will plan, develop and ensure delivery of the billing and collection function for the local office practice

Experiences and skills you’ll use to solve

• Proven leadership experience, including team management

• Team building with a positive attitude; you have demonstrated ability to deal with staff at all levels

• Ability to work in an environment where performance goals are measured and tracked

• Demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

• Experience working in a professional services firm would be an asset

• Customer service experience is an asset

• Intermediate Excel/Google Sheets skills with an ability to create and manipulate formulas

• Fluency in French required, English is an asset