Citi, the world’s leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Institutional Clients Group (ICG) Risk and Controls spans across all the ICG Business Areas and is charged with delivering all their strategic regulatory and controls initiatives.

This role will be a critical part of the BCMA Transformation Programme Office, which is responsible for the design and delivery of a wide portfolio of transformation initiatives for BCMA and ICG Risk and Controls. It is an exciting and fast-paced group to work in, with a broad and varied portfolio across all front office lines of business.

Job Purpose:

The role will support the Transformation Programme Head to lead portfolio of workstreams aligned to BCMA regulatory and control commitments. The role will support consolidation and coordination of control remediation work efforts and ensure timely implementation in-line with internal and regulatory commitments.

The role will co-ordinate a change program spanning BCMA businesses and regions, across first line and second line control owners to define the required end to end controls framework for the business. The individual will be involved in conducting a gap analysis relative to current state leading to a plan for control enhancement requirements and then track implementation in line with the change program objectives. The individual will assist in designing and initiating the Programme, as well as performing analytics, reporting and content preparation for key forums / management reviews.

The role is highly visible and therefore has a critical part to play in meeting key Citi regulatory deliverables, ensuring best business practices and enhancing the ICG risk and control framework to help businesses stay within key compliance risk appetite measures. The role will also serve as a key liaison with the BCMA R&C Program Management Office to ensure consistency of work across all BCMA lines of business.

Job Background/context:

The role will need to support the BCMA Transformation Lead in the identifying and resolution of program risks/issues and ensure the timely delivery of program plans, resources and reporting for BCMA and with its wider stakeholders.

The role is global in nature and will entail developing relationships and working with senior stakeholders across all countries, business and functions.

It will require an understanding of key regulations applicable, related risks, controls and monitoring mechanisms, along with the identification, escalation and timely remediation of program gaps/issues.

The candidate will be involved in analysing, providing deliverables and other information to support regulatory or audit reviews when applicable and be involved, if not lead, post program reviews for key BCMA initiatives.

Key Responsibilities:

• Perform gap analysis relative to current state leading to a plan for control enhancement requirements and then track implementation in line with the change program objectives.
• Perform Data Analytics as appropriate to derive meaningful analytical insights
• Assist in preparation of content for key forums and senior management updates
• Drive execution of program related deliverables
• Participate and lead workshops/planning sessions as required.
• Build strong relationships and coordinate with key stakeholders across BCMA and wider ICG, including business heads, Legal, ICRM, ORM and O&T partners.
• Manage related technology and operations impacts to business, as appropriate.

Development Value:

• This role plays a leading contribution to the strategic coordination and direction of BCMA’s regulatory compliance, monitoring and control framework. The role is global in nature and will entail developing relationships and working with senior stakeholders across multiple business and control functions.

Person Specification

Knowledge/Experience:

• Relevant experience in working within 1) a risk, control, compliance, legal or audit function or 2) business management or 3) a BCMA business
• Strong knowledge of self – assessment programs and operational risks.
• Excellent planning and task management skills; capable of seeing the bigger picture as well as strong focus on day-to-day execution.
• Proven experience in facilitating workshops and program planning sessions.
• Strong control, compliance, analytical and problem solving skills.
• Experience working with business stakeholders across multiple businesses, regions and support functions, in particular BCMA.

Skills:

• Knowledge of self - assessment and regulatory compliance programs, processes and best practices.
• Excellent planning, task management skills and capable of juggling multiple and changing priorities.
• Good reporting and analytical skills – ability to present information in a clear and concise manner to senior and project stakeholders.
• Focus on execution and getting the job done.
• Strong communication and interpersonal skills,
• Excellent time management skills and ability to work in a fast paced and complex environment.
• Ability to create sustainable processes in a BAU environment to ensure ongoing regulatory compliance.

Qualifications:

• Degree required
• Proven program/project management and leadership skills on large, complex projects.

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Competencies

The successful candidate will need to have:

• Excellent communication and interpersonal skills.
• Attention to detail and accuracy.
• Highly organized and efficient at prioritising tasks.
• Fast-thinking; able to quickly identify the root of an issue
• Ability to work as part of a team as well as individually with minimal supervision.
• Excellent Microsoft Office skills and be an advanced user of MS PowerPoint, Excel and Project
• The ability work in a highly dynamic environment.