Description

Join us in cultivating a collaborative workplace driven by unique perspectives. We’re proud PwC advances a culture that helps everyone to thrive. It's one of the reasons we're recognized as a "Top Company" to work for in Canada. As you ignite a meaningful career and build a network that’ll last for life, you'll work with people from diverse backgrounds and industries to help solve important problems, empowered by technology to turn today's ideas into tomorrow's solutions. We cultivate an environment in which our differences are embraced and our people feel comfortable bringing their whole selves to work. An empowering and diverse environment starts with you. Are you ready to get started?

A career in Products and Technology would provide you the opportunity to be part of an organization that is building a leading tech experience that solves big challenges for our firm and our clients. Our products and tech-driven solutions are how we move faster, cut through complexity and fuel growth. We start with the problem and solve it with experience and tech know-how. Our skilled technologists, data scientists, product managers and business strategists are passionate about using technology to accelerate change.

Our internal facing team is responsible for the development of web applications and working with multidisciplinary software engineers across the entire development lifecycle. We drive application development based on screens, documented requirements, and user stories and assist by driving the resolution of application defects.

Reporting to the Automation Team Lead, a career in Development, within our Products & Technology organization, will provide you with the opportunity to invest in new business models that leverage our knowledge and build solutions for the growing digital market. Each new solution focuses on data-driven platforms or other intellectual property based solutions that leverage emerging technologies and new business models. Through the process of building new solutions, we foster a culture of innovation within PwC, extend brand relevance in the market, and generate new revenue.

As an Automation Developer, you will strategize, design, implement technology solutions helping our clients solve their complex business issues from strategy to execution. The primary responsibility of this position is to build end-to-end solutions to digitize and automate business processes, improve customer experience, and reduce risks and costs. You will be responsible for crafting a library of reusable components to accelerate future bot development. You will be supporting the deployed solutions. You will be interfacing with business stakeholders across all lines of business to address opportunities for automation.

Important point(s) to consider

COVID-19 Vaccination Policy: Putting the safety of our people and clients first as we look to a hybrid future: The health, well-being and safety of our colleagues, clients, and communities is our number one priority. Vaccinations have proven to reduce the risk of COVID-19. Effective Friday, October 1, 2021, PwC Canada requires all partners, staff, contractors and visitors to be fully-vaccinated when entering a PwC location, subject to applicable legal exemptions. At PwC, the future ways of work will be a hybrid of in-person and virtual, allowing choice and flexibility to explore new ways of working and collaborating. Read this press release for further details.

What you'll create and do

As a Manager you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

Automation Packages Development & Testing (60%)

Design and develop efficient and well-designed automation solutions using UiPath, focusing on scalability and extensibility

Build and test automation packages while developing interfaces for applications using APIs to ensure business requirements are met, and in alignment with quality standards

Create documentation for automated processes

Facilitate and/or execute the governance process (i.e., blueprint and design reviews, reusability analysis)

Support required KPIs and metrics on automated processes

Automation Packages Support (20%)

Support existing automated processes and perform automation packages and automation platform upgrades

Troubleshoot production issues and provide timely resolution

Business Interfacing (20%)

Meet with the business analyst and/or business stakeholders to understand business requirements 

What you'll bring to this role

An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work

A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard

University degree (required)

RPA Certification (preferred)

Experience in Robotic Process Automation (RPA) (UiPath or other platforms)

Experience in core programming 

Experience in API/Web service development and testing skills

Knowledge of SDLC and Agile/Scrum methodologies

Process engineering background

Experience with the following technologies: (C#, Visual Basic or Java), Web UI development (JavaScript, CSS, HTML), SQL and relational databases, Alteryx

Exposure to Artificial Intelligence (AI), Machine Learning, Text Analytics, OCR, Natural Language Processing (NLP)

Knowledge of infrastructure required to support RPA related products

You are passionate about using technology to solve business problems 

You are comfortable working with clients translating their needs into technical outcome

Excellent verbal and written communication skills with the ability to communicate effectively with staff at all levels of the organization

Can present a point of view confidently and persuasively. Interacts effectively with the target audience to obtain buy-in on difficult issues or decisions 

Interacts with business for requirements gathering and for addressing automation packages issues  

Is able to work with ambiguity in the initial stages of a project and clarify business objectives and scope through discussions with stakeholders. Assists the client in developing vision or concepts 

Provides a perspective on key global trends, including globalization, and how they impact on client challenges

Ability to analyze complex requirements and define technical/functional advanced solutions

Assesses the potential impact of a solution, including process, organizational and technology changes 

Understands the interaction between business and process and technology and is able to identify opportunities for technology to enable process change 

Does incorporate up-to-date technology/ technology developments in daily work 

Analyzes and identifies the linkages and interactions between the component parts of an entire system

Analyzes complex ideas or proposals and builds a range of meaningful recommendations

Use multiple sources of information including broader stakeholder views to develop solutions and recommendations