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This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as an Assistant Relationship Director at Lombard covering the south west

• Specialising in asset finance commercial banking, we’ll look to you to put our customers at the heart of everything you do
• You’ll be providing vital administration support to your team, maintaining high levels of accuracy and attention to detail
• Hone your existing relationship management skills and advance your career in this exciting, fast paced role

What you'll do

You’ll be working with managers to achieve business wins, through the development and management of portfolios. By maintaining and updating client records with any changes, you’ll be making sure that client satisfaction and service levels are maintained, and bad debts are kept to a minimum.

As you develop into your role, you’ll be sharing best practices and coaching less experienced people in your team.

You’ll also be:

• Resolving any client queries in an accurate and timely manner
• Assisting in the client take-on process and making sure all new client documentation is raised accurately
• Managing the effective chasing and logging of returns
• Making sure that audited and managed accounts are received and analysed on time
• Supporting the team to achieve the targeted income growth objectives

The skills you'll need

To be successful in this role, you’ll need to have specific knowledge and experience of asset finance commercial banking. If you have book keeping and accountancy experience, this would be a great advantage, but crucially, you’ll have a strong sense of customer service awareness.

You’ll also be expected to have:

• Technical knowledge of all relevant products
• Good numeracy skills with an eye for detail
• Strong risk awareness
• The ability to work as part of a team

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.