Assistant Department Manager - Fresh Chilled

The Assistant Department Manager role exists to:

• Support the Fresh Chilled Manager in the CFC operational performance across Quality Control, Inventory Management, and Replenishment activities in Fresh. 

• Support the Fresh Chilled Manager to supervise a team to provide an exceptional level of service to all Online customers by ensuring stock is available when required to support picking of Online orders

• Supervise the department in the absence of the Fresh Chilled Manager. 

This role will report into the Fresh Chilled Manager. 

What makes you right for Woolies

As the Assistant Department Manager - Fresh Chilled your key responsibilities will be to: 

• Spend time with the  Fresh team to motivate, supervise, and guide the team to deliver results and drive best practice in the CFC, 

• Support the Fresh Chilled Manager to supervise team to ensure good PI levels are maintained, overstocks are controlled, management of promotional screens, and fulfillment of Business to Business orders

• Review Voice of Customer (VOC) commentary daily with the Fresh Food Manager to ensure we are giving the customer the freshest stock 

• Review OOS reports daily to determine how we can improve availability to the customer

• Collaborate with our Online Commercial and Online Replenishment teams to improve customer satisfaction 

• Review the layouts to ensure it maintains the quality of the stock and the most efficient pick path of the Personal Shopper

• Support the  Fresh Chilled Manager to identify and develop talent in the CFC to build a talent pipeline for our Woolworths Group

• Engage with other CFC teams to share best practice

The right attitude is everything....

• Genuine passion for food & shopping

• Customer first mentality

• Love of teamwork and growing with others

• Flexible and adaptable to change

• Willing to work and reliable