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The API Integrations Specialist will provide ongoing support for the API integrations that unify our core cloud applications that empower and enable all aspects of our business as well as develop new integrations as we continue to grow and expand our business solutions. The successful candidate will have a demonstrated ability to analyze and organize information, develop new capabilities, and continually improve processes. They will work closely with all internal teams to understand business needs and enjoy providing excellent support services. This position will be based at AES CE’s headquarters in/near Louisville, CO. A local candidate is preferred but not required. Travel is expected to be minimal.
Administer the API management solution (Workato) and manage all API integrations related to our core business systems (Quickbase, SAP, Box)
Monitor routine and critical API integrations and proactively identify problem trends
Troubleshoot API integration issues and document resolutions
Help resolve technical issues encountered by internal customers
Perform QA/functionality tests in a development environment, manage release strategy, and perform migration to the production environment
Concurrently work on multiple projects, and with different resolution teams and clients
Work with the Continuous Improvement team to create effective business requirements and develop new scalable integration solutions as required by the business
Researching new tools and solutions to meet our growing needs and assure we stay nimble and competitive
Participate in the creation of best practice documentation, process/workflow mapping, and user guides
Skills and Qualifications:
Minimum 3 years’ experience in third party systems integration (Workato preferred)
Experience in API protocols and programming (primarily XML, JSON, SQL)
Broad technical acumen including comfort with databases, and data structures (Quickbase and Workato experience preferred)
Strong organizational skills and the ability to balance, prioritize, and manage multiple projects of differing priorities and deadlines
Excellent written and verbal communication skills and the ability to comfortably communicate with all levels of the organization. Create comprehensive and accurate documentation
Ability to work with autonomy in a fast-paced environment and a strong sense of accountability in an environment committed to continuous improvement and agile development
Commitment to excellence and a passion for providing expert customer service
Safety comes first at AES. To protect the health and safety of our people, customers, communities and partners, and to provide and maintain a workplace that is free of known hazards, AES requires all newly-hired people or current AES people applying for U.S.-based role(s), to be fully vaccinated against COVID-19 or be willing to be fully vaccinated against COVID-19 by their date of hire. Except where prohibited by law or not specifically covered in a collective bargaining agreement, new hires and transfers will be required to provide proof of vaccination during onboarding and periodically thereafter. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.