ROLE RESPONSIBILITY:

Ambulance Care Assistants (Driver) â€“ Full training will be provided)

Location: The Royal National Orthpaedic Hospital, Brockley Hill, Stanmore, Middlesex, HA7 4LP

 Salary: £9.59 per hour 

 Full Time - 45 hours per week (Monday to Friday various shifts)

G4S Patient Transport Services are seeking enthusiastic people with a caring disposition to join our team based at the Royal National Orthopaedic Hospital (RNOH), Stanmore.

As an Ambulance Care Assistant (ACA) you will play an important role transporting patients for hospital appointments and ensuring they return safely home again. This role involves driving or assisting as part of a crew, patients with different requirements based on their mobility classification.  The job purpose is to provide and maintain a caring environment for these patients and provide a safe transport service, maintaining high standards of patient and timeliness. 

 Full comprehensive training is provided for the first 2-3 weeks and then mentoring with more experienced ACA’s.

If interested, staff can go on to develop and learn more skills transporting and looking after patients with more complex medical needs. All of this can be provided at a pace to suit our staff. We are developing training pathways at different levels up to paramedic standards which, as you progress, increases earnings and provides a truly long term and rewarding career. 

What's Involved:

• Assist, move and handle patients, who may be ambulatory or wheelchair bound, using appropriate equipment where necessary e.g. carrying patients up the stairs using carry chair, moving immobile patients in and out of bed, and manoeuvring patients in wheelchairs into and out of the vehicle and on stretchers as necessary.  Ensure patients are safely seated whilst in transit.
• Minimise and deal with aggressive and abusive behaviour to reduce risks to safety and ensure patient welfare
• Ensure the use of appropriate equipment and approved manual handling techniques
• Maintain the cleanliness and ensure the routine daily checks of designated vehicles are carried out prior to deployment
• Assist patients when entering and leaving their homes and take all reasonable actions to ensure the safety and security of their property.
• Liaise and report to Control as directed within operational procedures in updating location and status and respond appropriately to instructions
• Upon arrival at the place of treatment, convey patients to the appropriate location within the building as directed by Control.
• Provide support as directed to other agencies in the event of serious injury or emergency
• To be flexible on a daily basis in relation to shift finishing times
• To be flexible on a daily basis to support all PTS hospitals/locations where applicable
• Carry out any other duties relevant to the role as directed by Control and/or the Service Delivery Manager.

THE IDEAL CANDIDATE:

Essential Criteria:

• Full UK Manual Driving Licence required
• Willing to undergo suitable training such as manual handling, first aid at work, and advanced driving where needed.
• A caring attitude towards patients and the ability to show empathy.
• Ability to work effectively as part of a team.
• Strong communication and interpersonal skills.
• Physically fit and able to lift and support patients.
• Commitment to the service we provide for our patients.

Other benefits and rewards of working for such a large organisation are:

• Company pension scheme with employer contributions
• G4S Life Assurance Scheme
• Subsidised healthcare plan
• Charity work- Match-IT and Payroll Giving
• Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics )
• Refer A Friend Scheme
• Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers

This role requires the ability to work with vulnerable, frail people, with the need for medical treatment at hospitals in a caring and compassionate way. Because we are dealing with the vulnerable in a patient care environment, a full enhanced DBS check is required.

Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise. The post holder needs to be committed to maintaining high standards of customer care and service delivery that will include the responsibility of adequate safeguarding and prevent training and awareness and an understanding of reporting concerns to the line manager.