Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

You will be part of the Agile transformation of Consumer. Our goal is to use Agile as a framework and take a practical approach rather than forcing teams to stick to a rigid set of agile rules with no flexibility - vital to your role will be promoting the use of appropriate Agile delivery tools and techniques, along with continuous learning and innovation transform to a leaner, more agile and collaborative way of working. Consumer is not yet an Agile organisation and you will have to navigate and balance the boundaries between Waterfall and Agile to get the best possible outcomes in your initiatives.

You'll have the following responsibilities

On the Agile side:• Day to day management of multiple delivery teams across a range of large, complex, mission critical, enterprise level projects. 

• Facilitate Agile ceremonies such as stand-ups, sprint planning, retrospectives and demos. 

• Work with the Product Owner's, SMEs, and Technology Lead's to prioritise work and agree delivery plans. 

• Arrange backlog grooming sessions, design discussions and workshops ahead of Sprint Planning. 

• Facilitate discussion, decision making, and conflict resolution, as well as demonstrating effective use of timeboxing. 

And to manage the Waterfall Consumer side:

• The end-to-end delivery and management of medium/ large Business projects, including financial/ budget management & control, liaising with internal teams and occasionally external suppliers

• Support the Product Owner in scoping and mobilising work and maintaining the product backlog

• Set-up and manage project governance, scope, risk and issues, compliance, resource planning, budget management and reporting

• Project planning that balances ambitious timelines with realistic plans with contingency for the unforeseen 

• Deliver business benefit in partnership with the product owner. 

In the wider Consumer context:

• Develop and maintain knowledge of the products and services in wider portfolios as well as the future needs and opportunities of the technology which underpins products and services. 

• Create and sustain a proven network across the business to enable efficient and effective project delivery and ensure credibility and ownership of decisions.

• Liaise with wider project management community to secure alignment on interdependencies and ensure these are tracked and managed across projects

You'll have the following skills & experience

• Planning & Organising – having clear and regularly updated project plans and RAID logs are key to ensuring all supplier individuals and organisation are aligned to delivering projects

• Working Collaboratively – builds strong and sustainable relationships cross-functionally to enable alignment of work. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

• Influencing & Persuading – ensuring the entire project team understands the importance of hitting deadlines and delivering quality work with the end customer always in mind.

• Delivery of Results – continued focus on Project & Programme Delivery KPI’s which will be linked to individual and team objectives. They will increase their team efficiency, motivate their team, champions changes that will ensure quality and timeliness and ensure the definition of done is being followed.

• Focusing on the Customer – both internally and externally. A project is not delivered until the business accepts it has delivered against objectives and the end customer is not negatively impacted by the change. 

Benefits

Competitive salary

25 days annual leave (plus bank holidays)

10% on target bonus

Option to join the Healthcare Cash Plan

Pension scheme

Shares Plan

Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!