MAIN PURPOSE

We are a brand new centre in the Heart of West Auckland, Licensed for over 100 children. located on 4019 Great North Road (Close to New Lynn, kelston, Glen Eden)

As administrator, to support the Centre by being the ‘expert’ for accurately and timely completion of all administrative functions required to operate a successful centre by fully “owning” the role and the responsibility of it. This role also is expected to have significant and positive influence and relationships with parents and visitors experience with the centre. To understand that along with providing excellent customer service,

• the administrator needs to be competent with the INFOCARE software used to maintain parent/children information;
• being knowledgeable on the key areas of MOE Funding as it relates to ensuring information recorded on supporting paperwork is done accurately and timely;
• to be fully conversant with the requirements of managing staff rosters
• associated information in respect of meeting MOE compliance requirements and working within company policy.
• Supporting centre growth by working alongside the Managers/stakeholders to ensure that we are positively profiled within the community. Actively involved in centre functions as decided upon by the Management team.

Key Tasks

Provide excellent Customer Service, positively promoting the centre to parents and whanau.

Action Centre enrolments and promptly and ensure that correct information is readily available when enquiries are received.

With a high level of knowledge of the Centre’s fee schedule and its terms & conditions, ensure fee payments are received as required and debts are managed.

Accurately maintain and monitor child booking and attendance records, using knowledge of MOE Funding and Company policy to accurately complete required documentation.

Adhere to the centre’s daily and weekly routine requirements.

Maintain positive communication with the Leadership Team – supporting key objectives of the centre.

Maintain high personal standards for yourself and as a representative of the company.

Experience & Knowledge

• Previous experience (ideally 2 years) in a general office administrative role.
• Experience with the INFOCARE computer program would be an advantage.