At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Stoke (80% home working) 
Salary:   Excellent Salary and Benefits 
Hours:    37.5
Safety Notice: To ensure candidate and employee safety, we are continuing with our virtual hiring and onboarding processes until further notice. 

Vodafone UK Business are revolutionising how customers use technology and connectivity, ensuring they are ready for today and the digital innovation of tomorrow.

An exciting opportunity has arisen for the right individual to focus on selling converged and mobile services, identifying and maximising prospects and upselling Vodafone’s UK leading portfolio. 
    

What will you be doing? 

• Manage an allocated base of SME fixed and mobile customers whilst working within a small and high performing team.
• Successfully differentiate from competitors through solution selling, understanding client challenges and problem statements, identifying opportunities, driving organic growth and client retention.
• Drive rNPS improvements through excellent customer experience, becoming our clients trusted adviser.
• Be confident, self-motivated and able to use own initiative.
• Deliver commercially responsible decisions ensuring the clients and Vodafone’s needs are met.
• Accurate forecasting of key performance metrics, utilising salesforce and lead management.
• Identify opportunities for Unified communications, IOT, security and Cloud & Hosting propositions.
• Identify opportunities to grow mobile base revenue through cross sell upsell propositions.
• Work to sometimes challenging, client led timeframes.
• Effectively and efficiently, manage aligned customer queries.

Who are we looking for? 

• Drive and hunger to hit targets in a challenging and complex sales environment.
• Solution based selling sales experience in a SME or equivalent market.
• An understanding of Converged, mobile and fixed voice, data, Cloud & Hosting would be of benefit.
• A positive attitude with a pro activate willingness to learn.
• Ability to understand customer needs, build long lasting relationships with customers uncovering multiple opportunities.
• An understanding of P&L and revenue management would be beneficial.
• The ability to articulate how our portfolio can increase productivity and efficiencies using outstanding written and oral communication skills.

  
What’s in it for you? 

An excellent remuneration and bonus package with 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive and flexible benefits package that can be tailored to suit you and your family. We’re proud to provide a Reconnect programme with flexibility for individuals returning to work after a career break. From our market-leading parental leave policies through to employee discounts, retail vouchers, pension plan and share schemes we are committed to supporting you throughout your career with Vodafone. 
  

Together we can   

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

Apply now »