Key responsibilities

• Develop and maintain strong relationships with clients, ensuring we are offering superior customer service and workforce supports.
• Contribute towards the growth and development of new business.
• Work closely with recruitment and operations teams to ensure client requests are being fulfilled and expectations exceeded.
• Effectively manage operational administration including daily inbound and outbound client and candidate calls, database updates, etc.

Eligibility Criteria
 

• Experience in a similar sales or Account Manager role, demonstrating strong customer service and relationship management skills.
• Focused on achieving targets within key deadlines through resilience, drive and determination.
• Exceptional communication and presentation skills, written and verbal.
• Strong organisational and time management skills.
• A passion for working with people with disabilities, people experiencing homelessness and supporting children with a background of trauma.

Previous experience gained from within a sales or recruitment environment will be highly regarded, as would experience in a similar role in the healthcare or social services sector. 
  
Benefits of Working at HCA

• Flexible working hours.
• Work from home 2 days per week.
• Achievable monthly and quarterly commission structure in place.
• Emphasis on team culture, inclusive and fun events.
• Join a large organisation with growth internal opportunities.
• Free and confidential EAP service, covering multiple sessions per year.
• Enjoy a rewarding career, maintaining a service for those in need.
• Great office location on St Kilda Road, with views of the Shrine of Remembrance and the Royal Botanical Gardens. Close to Flinders Street and public transport.