Account Executive

Job Overview

Location
Birmingham, England
Job Type
Full Time Job
Job ID
111397
Date Posted
1 year ago
Recruiter
Kevin Carol
Job Views
126

Job Description

About Us

Engineius’ goal is simple: to make vehicle movement easy. We are on our way to creating the leading end to end movement solution in the UK for our customers (such as Hertz and The AA), delivered by our network of 500+ drivers and transport agents across the UK.

We went live over three years ago (April 2018). Since then, we have acquired over 80 clients, many of which can claim to be amongst the largest players in the UK automotive industry. We are already one of the largest competitors in our space but have ambitions to grow much further.

And we can see our hard work paying off, so much so that we are very proud to have received two high-profile awards in 2021 so far, including the best fleet service software product at the Business Car Awards, and the fleet management innovation award at the Company Car TodayInnovation Awards!


The Role

We are looking to fill a new Account Executive role with immediate effect. The Commercial team includes our Commercial Director, Business Development Manager, Customer Success Manager, Account Manager and Marketing Manager and Content Lead.

The workload of the team is ever-increasing, as order volume rise by around 40% every quarter. The team’s main objective at present is to onboard new customers and keep existing customers happy and growing. You will be key in helping the team make this happen in a variety of ways on a day-to-day basis.

We’re very open to totally different profiles for this position. You might be a graduate who wants a quick start to their career in the commercial side of the business world. Alternatively, you might have experience elsewhere already but want a faster-paced environment and a new challenge.

This role will be fast-paced and needs a self-starter who can manage their own workload and shifting priorities day to day. You will be an early employee joining a rapidly scaling business that has the potential to be a true market leader. You will be well-positioned to move into a senior role ahead of your tenure based on the impact you directly make on the business.


Key Responsibilities

Overall summary: Success in this role will be defined by enabling the whole commercial team (that you are part of) to continue to deliver growth by retaining existing clients and adding new ones successfully. An effective first few months with us will look like this:

  1. Onboard clients
    1. Making sure customer accounts are rigorously set up on Engineius’ internal platform
    2. Training new customers in how to use the system
  2. Monitor service clients are receiving
    1. Monitoring service delivery and ensuring we’re delivering what they’ve told us is important to them
    2. Helping with preparation for client meetings by providing operational detail and feedback
  3. Help deliver client projects
    1. Quoting for new projects and closeout new orders through to being live
    2. Leading on the day to day running of customer projects internally (typically hundreds of deliveries of a certain type), including setting up and maintaining booking systems
    3. Working directly with clients to iterate and refine processes, update data, and sending daily reports to key stakeholders
    4. As soon as you prove you are a “safe pair of hands” you will get the chance to lead our smaller / SME clients
  4. Manage internal workstreams
    1. Being responsible for keeping our CRM system fully up to date and undertaking continuous improvements to it
    2. This includes customer contact and operational information, sales pipelines, and competitor intelligence
    3. Helping organise the team internally, including organising events and preparing for internal meetings

Job ID: 111397

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