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Experience 0 - 2 Years
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Age 75 Years
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Salary £ 1,200 - 0
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Expected Salary($) 16K - 20K
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Address Caerphilly, United Kingdom
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Education Levels Certificate
I may be mature in years but not in my outlook. Through my career I have enjoyed supporting and empowering people. I have a degree, Bed(Hons) and have attained my PGCE(FE). I have managed and supervised a multi agency team of 15 members of staff whilst we delivered an initiative that worked in areas of deprivation. Supported parent's to achieve goals and fulfil ambitions and develop childcare places for the children of these parent's. My experiences also included working with mature students, within their community, to attain a qualification in Early Years and Childcare. My more recent experiences have been with customer advisory roles and have enjoyed the one to one contact and supporting the various campaigns that I carried out.
Education
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BEd(Hons)
2000 - 2004 University of Wales (Cardiff University)Vocational Training
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PGCE(FE)
2004 - 2006 Cardiff UniversityPostgraduate Certificate in Education (Further Education)
Work Experience
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06 Sep, 2021 - 30 Apr, 2022
Contact Advisor
Test Trace Protect Service - Contact Advisor Be the first point of contact with people diagnosed with COVID-19 and their contacts, To undertake interviews by phone and accurately capturing all relevant data on the Contact Case Management System. To adhere to standard protocols and follow set scripts during the calls, To inform contacts about the importance of isolation, what to do if symptoms are present or develop and to respond to queries, referring these to the Team Leader, where appropriate. Excellent communication skills to work in partnership with ABUHB and the five local authorities. Excellent IT skills to use the TTP database system of recording all contact tracing information. To adhere to standard protocols and follow set scripts during the calls, to inform contacts about the importance of isolation, what to do if symptoms are present or develop and to respond to queries, referring these to the Team Leader, where appropriate.
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23 Sep, 2019 - 03 Sep, 2021
Merchandiser
PSC (Merchandiser) Cloetta UK Ltd Sept 2019 – 6th September 2021 Fort Southwick James Callaghan Drive Fareham Hampshire PO17 6AR • To merchandise Pick n Mix within designated stores • To keep units clean and tidy • To liaise with staffT • To submit stock takes on calls
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