Preferred Qualifications

Self-directed approach

Ability to communicate effectively

Experience with desktop computers and desk hardware installation and setup

Basic experience with software troubleshooting

Experience in customer service

Proficiency in the Microsoft Office suite, including Excel, PowerPoint and Word

Ability to lift and carry 50 lbs or more

Ability to push and maneuver heavy carts

Job Summary

Interns at the Family of Companies gain priceless hands-on experience. Here, they learn how it feels to be in the workplace, participate in events and become a valuable member of our team.

Responsibilities

Create a positive experience for clients by addressing needs and answering questions with urgency

Maintain functionality and appearance of the physical office by repairing furniture and equipment and replenishing supplies

Deliver and set up essential technology equipment such as monitors, PC hardware and keyboards

Provide basic troubleshooting services for clients such as setting up multiple displays, screen sharing and Microsoft Teams functions

Assist with processing incoming and outgoing mail and packages and provide client support in package tracking and shipment

Order, receive, forecast, audit and maintain workplace inventory

Create and maintain a sense of safety and security for guests and team members while delivering unparalleled hospitality service in a professional and courteous manner

Provide audio visual support by testing and resolving basic technical issues, such as repairing and replacing hardware, troubleshooting PowerPoint and Keynote presentations, and basic signal routing for both audio and visual