We are seeking multiple Customer Service Representative's for Part-time Call Centre role in a highly professional Local Government Call Centre for weekend shifts and public holidays. Under the current COVID19 situation, Peak has embraced a balance of working from home and the office on a rotational basis. This situation is under regular review.

The role consists of providing customer service in an inbound call centre and servicing customers from across Canada. Calls range from animal enquiry, faults and emergencies as well as storm and weather events. Other duties include administrative work such as emails and scanning.

• Shifts available Weekend/PH 8:00 am – 500 pm with the flexibility to pick up additional shifts;
• Availability to work during Christmas/New Year Local Government shutdown periods and Public Holidays is essential;
• Flexible to work additional hours based on operational requirements;
• Available for on-call/stand-by shifts (paid);
• Previous call centre experience preferred but not essential;
• Quick learner with the ability to hit the ground running and multi-task between different systems;
• Available for an immediate start;
• Shift loadings \ penalty rates apply

Additional pay:

• Bonus pay
• Overtime pay

Schedule:

• 8 hour shift