The Wickes retail distribution site at Salthouse road Brackmills is a key part of the Wickes Distribution infrastructure supporting the store replenishment side of the business. Due to increased headcount on site we are looking to strengthen the existing management structure team with enthusiastic professional individuals capable of training to a high standard. As part of your development we will train the individuals in all aspects of the warehouse roles that enable us to service our stores to a high level of consistency.

Role Purpose:

• Reporting directly to the Warehouse Line Manager, the Section Supervisor has accountability for all their sections  with  KPI target setting and measurement and resource management to hit required targets.

• To ensure all levels of productivity are met on a regular basis to achieve levels of service to the customer within budgetary and time constraints.

• To report on a regular basis to the WLM on all aspects of the section / sections of the warehouse operation  including KPIs, Unauthorised absence & Health and Safety as appropriate

• Ability to work over a 24 hour window to provide flexibility across all shifts to cover for holidays and absence

Key Accountabilities:

• Achieve daily targets set across designated section. Assist in the  Planning and control weekly labour requirements for assigned section / sections ensuring sufficient capability to meet fluctuating workload. Identify and react to potential problem areas within the section / sections which may require further reporting including resource and OTIF.

• Act as an ambassador for the entire operation, ensuring all warehouse operatives are adhering to all health & safety procedures and maximising their potential while within their duties set for the day through close KPI management and management of operational personnel. 

• Liaise with other Section Supervisors to ensure operational targets are identified, that regular measurement is taken against these targets and that remedial action is taken as appropriate.
  
  

• Develop a highly motivated team of future Section Supervisors by encouraging open communication, holding regular briefing sessions and one to one feedback sessions
  
  

• Ensure all Health and Safety Legal requirements are met and adhered to.
  
  

• Ensure all section leaders are notified of  failure of an employee to reach required standards or KPI targets.
  
  

• Liaise with other section leaders / Shifts when required to ensure continued efficiency and better service levels as appropriate.
  
  

• Actively support and communicate issues relating to operational performance including but not limited to; Health and Safety, staff colleague forums. Open surgeries, Guidance & Safety feedback framework and deputise for the WLM on occasions with regard to  leading the shifts planning and targets  and ensuring documentation of daily activities are logged.

What can we offer you:

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. 

We’ll also equip you with a benefits package that includes 

• Competitive bonus

• Save-as-you-earn scheme

• Contributory pension scheme

• Colleague discount 

• Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support. 

About Us: 

Wickes is a multi-channel retailer operating in the home improvement market.  With 40 years in industry, Wickes now generates revenue in excess of £1.3Bn across 230 stores delivered by 8,000+ colleagues.  

But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

Please note: All offers of employment are subject to DBS / background checks.