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Job Description:

Description:

This position requires performance with a wide range of clerical tasks such as inspecting/checking packages, invoices/waybills and  entering/keying-in information into UPS systems and databases. Make Phone calls, customer inquiries and complaints and make necessary updates/corrections to ensure proper package delivery. These position requires extensive sitting, standing, walking, and handling of packages weighing up to 70 lbs. unassisted within the warehouse and/or warehouse offices. Must be comfortable working in a fast-paced, highly time sensitive and somewhat physically demanding environment, exposure to extreme temperatures and have good organizational, communication and teamwork skills. Employees in these positions need to be able to type 30 words per minute at a 90% accuracy rate and have working knowledge of Microsoft Windows and Microsoft Office Suite (Word, Excel).

Shift hours: 6:00 am - 11 AM shift start (3-5 hours) - flexibility with start and end times expected

Key Responsibilities:

• Screens incoming calls
• Perform checks on packages (check labels, packaging, invoices) and scan packages
• Keys data accurately within time specific deadlines into UPS systems
• Checks and forwards legal documentation
• Provides administrative support to Management team
• Good attention to detail

Qualifications:

• Excellent communication skills
• Typing speed of 30+ words per minute with 90% accuracy
• Ability to work in a fast-paced environment
• Availability to work flexible shift hours
• Warehouse experience is an asset

Compensation and benefits:

• $15.83 per hour, 12 months’ merit increases (annual appraisal)
• Extended Health & Dental benefits for employee and family: Effective 1st of the month following 3 months of service
• 2 weeks’ paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 years)
• 5 personal days after 60 days’ initial probation
• Weekly payments/direct deposit – every Friday