Minimum qualifications:

• Bachelor's degree in Human-Computer Interaction, Anthropology, Psychology, Computer Science, Behavioral Economics, or equivalent practical experience.
• Experience working with qualitative methods and integrating user research into product designs and design practices.
• Experience working on a UX team with product management and engineering partners, and as a part of the product development process.

Preferred qualifications:

• Master's degree or PhD in Human Factors, Psychology, Human-Computer Interaction, Cognitive Science, Computer Science, Information Science, a related field, or equivalent practical experience.
• Experience building products for diverse audiences, including research for accessibility needs.
• Knowledge of quantitative research and the principles of experiment design.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who care deeply about the people who use our products. We play an integral part in gathering insights about product user needs, attitudes, emotions, and behaviors to inspire and inform design. We collaborate closely with each other, engineering, and product management to create industry-leading products that deliver value for our users and Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

As User Experience (UX) Researcher, you will be a part of the Fitbit Accessibility and Fitbit Mobile teams. You'll drive Accessibility UX research for the Fitbit mobile app. You will also collaborate with User Experience Researchers and cross-functional partners across both groups.

Fitbit’s wide range of innovative products, including smartwatches, trackers, and a smart scale, help people lead healthier, more active lives by empowering them with data, inspiration, and guidance to reach their health and fitness goals. Coupled with our leading software and Fitbit Premium, our immersive platform experience delivers personalized experiences, insights, and guidance to support our users’ health and wellness. Fitbit’s mission has always been to help make everyone in the world healthier and now, as part of Google we’ll be able to make health even more accessible to everyone.

Responsibilities

• Coordinate with cross-functional Accessibility and Mobile App teams to understand and prioritize UX research questions.
• Plan, design, and conduct a UX research program to understand user needs, inform accessibility strategy, and identify/assess potential solutions. 
• Scale impact through accessibility programs designed and implemented in conjunction with UX Program Managers.
• Drive change through research. Make research findings compelling and actionable for research experts and non-experts.