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The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG).  Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs.  To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel.   Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.

Responsibilities

The DMM is responsible for ensuring the project portfolio is proactively managed and executed effectively. The DMM will achieve this through Practice Management (encompassing business management practices such as planning, forecasting, governance and cost management), Delivery Management (focused on continuous improvement across delivery fundamentals, including portfolio optimization) and by leading a team of Consulting Project Management professionals, providing them with coaching, role readiness, career development and enrichment.

Relationship Development: Manages stakeholders, resolves escalated issues and understands customer strategies to oversee deliveries to expected customer outcomes and compliance standards. Champion customer feedback plans and serves on customer executive steering committees.

Presales and Contracting: Drives insights into pursuits, reviews deal structures ensuring expectations can be met. Reviews and approves contracts and changes.

Delivery Management: Drives the delivery lifecycle and resourcing strategies, overseeing the Consulting Project Managers execution of delivery against delivery excellence expectations, acting as a primary escalation point.

Portfolio Management: Acts as centralized management for project portfolios, reviews portfolio health, establishes operational processes and standards. Ensures methodologies, processes and quality standards are consistently implemented.

Monitoring and Controlling: Overall accountability for the quality of technical delivery and acts as primary escalation point to the Domain. Leads financial and quality rhythms of business across the portfolio, including delivery reviews and remediation plans with Consulting Project Managers.

Business Growth: Owns the financial health of the portfolio and identifies opportunities to accelerate delivery, prevent delays and maximize customer and business outcomes. Reviews new deals to quantify deliverability to customer outcomes.

Managerial and Leadership: Adheres to the Model, Coach, Care framework to attract, develop, and retain talent, delivers results through teamwork as One Microsoft, role models Microsoft values and commits to performance management.

Qualifications

Minimum Education/Work Experience:

6+ years of experience in consulting/professional services delivery, project management, or practice management OR Equivalent experience

Preferred Education, Work Experience and Certification:

A degree in related field AND 6+ years of experience leading portfolio management, complex programs, or revenue-driven (e.g., $10 million +) programs OR 8+ years of experience leading portfolio management, complex programs, or revenue-driven (e.g., $10 million +) programs OR Equivalent experience

DOD Army experience

2+ years of consulting, professional services, or related financial management experience (e.g., cost management, revenue forecasting)

3+ years of people management experience

Project Management Professional (PMP) certification

Agile certification or Scrum Master certification

Key Capabilities – How DMMs are expected to execute:

Relationship Development: Ability to: Synthesize and combine broad insights, collaborate and partner effectively to meet delivery expectations. Skilled in: resolving complex issues, proactively leveraging relationships and creating clarity.

Presales and Contracting: Ability to: Proactively engage and influence Account and Pursuit teams and evaluate deal structures. Skilled in: Application of delivery methodologies, risk assessment, contracting, sub-contracting and change management.

Delivery Management: Ability to: Oversee the Consulting Project Managers execution of delivery, ensuring use of required delivery methodologies. Monitors health and risk profiles through project reviews, ensuring customers are surveyed. Skilled in: Delivery methodology application, assessing project health, evaluating and improving customer satisfaction and maximizing customer value.

Portfolio Management: Ability to: Oversees a broad portfolio of deliveries supported by Consulting Project Managers, monitoring portfolio health metrics and intervening to course correct. Skilled in collaborating cross functionally, accurately assessing business implications, deriving recommendations and proactive solutions and briefing senior leaders.

Monitoring and Controlling: Ability to: Effectively review budgets, risks, issues, change control and performance against KPIs. Represent technical delivery as an Executive Steerco Member. Skilled in: Issue remediation, facilitating across organizations to establish consensus and direction on the delivery.

Business Growth: Ability to input into pursuits, recognize incremental business, identify and drive delivery optimization and support key rhythms of business. Skilled in: Coaching to optimize delivery performance, portfolio financial management, evaluating delivery estimates and optimizing resourcing.

Managerial and Leadership: Ability to: Model, Coach, Care. Identify growth opportunities, build development plans with direct reports, conduct development discussions, and ensure fair and equal treatment of employees. Demonstrate through actions the One Microsoft culture, Microsoft values and adherence to compliance policies. Establish and communicate performance expectations, addressing gaps as needed. Skilled in: Leading with empathy and compassion, with direct people management experience.

This position may require up to 75% travel to customer locations within the US.

Location: Non-Specific

US Citizenship: 

The successful candidate must be a U.S. Citizen. Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

Top Secret Clearance:

The successful candidate must have an active U.S. Government Top Secret Security Clearance.     Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. 

Cloud Screening:

Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

Candidates selected for this position must comply with Federal Executive Order 14042 mandating that federal contractors and subcontractors receive the COVID-19 vaccine by being fully vaccinated before their date of hire, or work with Microsoft to receive an approved religious or medical accommodation.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.