File Management Support Office (Info Requests), it starts with you!

• Based at Counties Manukau District – Piki ki te Ao
• Salary starting from $52,656
• Permanent
• Full time Shift Work
• Police Employee

About the role

Information Requests are a vital service the Police provide to the New Zealand public, organisations and partner agencies releasing information about the work Police have done. 

You will work as part of the Tamaki Makaurau â„¢ Service Groups Information Request team responding to requests under the Official information act, Privacy Act and Land Transport act. Your key role is to collate information and provide responses.

Key Accountabilities:

• Research and writing – collating and releasing information in compliance with legislation is the key function of this role.  Excellent written communication skills are vital
• Attention to detail – This is a busy role and being able to focus on the detail while under pressure is required
• Relationship management – you will work closely with partner agencies so the ability to manage those relationships is important
• Teamwork – as a member of a distributed team, you will be able to work independently, but be comfortable requesting assistance from and providing assistance to others
• Change management – This role has recently moved to Service group and is constantly evolving.  Being comfortable with change is recommended.

What you’ll bring

Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

You will require a sound knowledge of the Official information act and the Privacy act and be able to demonstrate your previous experience in this area.  You will be able to work under a high degree of pressure and meet the expected legislative timeframes. You will be a team player who enjoys sharing your knowledge and the experience you will bring to the role.  A clear communicator who provides a high quality of written responses to the people and organisation’s that have requested information.

This role requires that you do shift work.

This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

We will ask you questions based on “How we will deliver Our Business – Core Competencies” and the appropriate role level, i.e. Individual Contributor. For more information on Our Core Competencies, please copy and paste this URL:  https://www.police.govt.nz/sites/default/files/publications/core-competencies-how-we-will-deliver-our-business.pdf

These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time. For more information on Our Values, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/nzp-our-values.pdf

To view the position description for this role please copy and paste this link into a new browser: 
https://www.police.govt.nz/sites/default/files/pd/06-2021/file_management_support_officer.pdf

About us

Our mission is to prevent crime and harm through exceptional policing.  Our vision is to be the safest country.  Our purpose is to ensure everybody can be safe and feel safe.

Working Flexibly

Your wellbeing inside and outside of work is important to us. We’re open to discussing flexible working options that work for both you and the business.

For more information on the above, please copy and paste this URL: https://www.police.govt.nz/careers

How to apply 

Please note: Applications submitted directly through the Government Jobs Website are no longer considered. Please visit our Police Careers page: https://career10.successfactors.com/career?company=nzpolice to apply for this position.

If this position sounds like you, click apply now. You will be required to submit an application form and a CV. Before confirmation of hire, pre-employment checks will be undertaken. For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers