Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

Every company is looking to change how they use digital technology to fundamentally reimagine how they empower their employees, engage customers, optimize their operations and change the very core of their products and services. Microsoft is positioned to become the strategic digital transformation platform and partner of choice. Microsoft will reinvent productivity to empower every person and every organization on the planet to do more and achieve more. Microsoft is an active acquirer and has executed well over 100 acquisitions in the past 10 years, including Github, LinkedIn, Skype, Mojang (Minecraft) and most recently, Nuance.

Are you interested in being part of a highly motivated site acquisition team, who executes and manages multi-million dollar contracts in multiple regions; where you would be a key stakeholder in validating and aligning the technical requirements of Microsoft to ensure 99.9999% uptime for our customers?

Microsoft’s Cloud Operations and Innovation team is looking for a strong candidate to manage and support all technical requirements within our multi-billion dollar portfolio of leased data centres with accountability for working with our subject matter experts to confirm the data centre is fit for purpose and aligns with Microsoft’s best in class requirements. In addition, this role will drive our technical review process for existing contracts as they reach maturity, with the intent of solving any legacy issues such as single points of failure.

We are looking for a highly motivated technical program manager with experience delivering and continuously improving our leased portfolio, ensuring we are proactively mitigating risks and driving performance improvements, always considering how we can do better for our Customer.

Role Overview

The Technical Portfolio Manager is responsible for supporting the Site Acquisition Team in overseeing the technical criteria of the regional lease portfolio, both within existing sites where we are located, as well as new sites we are proposing to expand into.

Lessor Management

Become a subject matter expert (SME) in lessors technical designs; clearly understand where there are risks and drive the lessor to mitigate any highlighted areas

Oversight of lessor’s delivery – creating a proactive approach to identify any potential issues

Create mechanisms to review lessors performance (such as site observation checklists, pre- project completion checklists)

Work with the program management team to support the existing technical review process (statement of qualification (SOQ))

Complete quality checks on lessor information, prior to SME review to speed up completion of technical reviews

Portfolio

Work closely with the Regional Asset Management function on all renewal activity in EMEA

Develop and implement a formal technical review process for all upcoming renewal sites and actively engage with the subject matter exerts to identify single points of failure or risks that require mitigation during the renewal process

Work closely with the operations team to identify any key areas of concern that require resolution

Maintain an ongoing relationship with the key stakeholders in MSFT to ensure we are proactively improving the leased data centres

Prepare reports to show any high risks, and align closely with our site acquisition team to leverage any new business or expansion

Process Improvement

Proactively improve technical due diligence processes as properties are delivered into the EMEA portfolio

Drive efficiency by supporting streamlining efforts to improve our Site Acquisition Runbook and Lease Cycle execution workflow

Adherence to lease project governance – manage communication with project stakeholders, report project status, and manage escalations of project risks (if any)

Team development

Work closely with the team to review and streamline processes and procedures – optimizing our delivery

Develop strong relationships with subject matter experts to created a trusted environment, to influence stronger collaboration

Influence numerous key stakeholders, bringing people on the journey to ensure tight deadlines are being met for delivery of data centre space

Responsibilities

Role Requirements

This is an extraordinary opportunity for an individual with a strong technical background in the data centre Industry with a high knowledge of the mechanical, electrical, management experience and domain expertise to make significant impact and fuel our next wave of growth. The successful candidate will work collaboratively as part of a high performing portfolio team.

 experience and a track record in a technical environment, support critical environments

Strong experience in working with subject matter experts, driving and influencing others to complete tasks to achieve overall project completion

Driven to meet and exceed deadlines, manage time effectively and work in a fast-paced environment. Ability to self-manage

Maintains a non-biased point of view focusing on business outcomes

Solution oriented with the ability to work collaboratively with technical and non-technical business functions to overcome roadblocks

Capable of prioritizing and making data-driven process recommendations on how to deliver a strategic roadmap aligned to performance improvement

Ability to learn quickly and work effectively in a rapidly changing environment and deal with the stresses and tensions of a high profile area

Ability to point to specific examples of having led transformation projects and program development and the business results achieved

Qualifications

Required/Minimum Qualifications

experience and a track record in a technical environment, support critical environments

Bachelor’s in Engineering field or related field or equivalent alternative education, skills, and/or practical experience

Additional or Preferred Qualifications

Relevant experience in project managing complex technical environments, with a keen eye to detail and continuous drive for improvement

Technical qualification preferred, or engineering discipline

be a self-starter, proven problem solver and strong influencer through effective communication

passionate about technology and resilience in our data centres

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.