Technical Program Manager, Incident Management, Google Cloud

Technical Program Manager, Incident Management, Google Cloud

Technical Program Manager, Incident Management, Google Cloud

Job Overview

Location
London, England
Job Type
Full Time Job
Job ID
114275
Date Posted
1 year ago
Recruiter
Louis Lori
Job Views
50

Job Description

Minimum qualifications:

Experience with security concepts in Google Cloud.

Experience with infrastructure systems, security assessments, and security processes.

Experience with advocating for customer issues.

Experience with incident management.

Preferred qualifications:

Experience with incident response and security, privacy, data protection, technical/engineering compliance, or risk management.

Experience with technology product life cycle or localization.

Experience in project and program management.

Knowledge of security, malware, network engineering, or authentication related topics.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

In this role, you will be responsible for responding to Google Cloud customer incidents. You will work with a team to respond to key enterprise customer security incident escalations, support security responses in Google Cloud, and identify trends to protect customers against future incidents.

Responsibilities

Manage initial signals, cluster related samples, and indicators.

Conduct reports about security trends, tactics, techniques, and procedures.

Advise and support customer security teams during incidents.

Manage, action, respond, and support customers during security incident escalations in Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

To learn more about US requirements around COVID vaccination requirements for Google workspaces, read our Vaccination Entry Policy.

Job ID: 114275

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