Renowned and loved throughout the UK and the world, the BBC has become a household name that delivers online content to more than 25 million people globally, and we are proud to say that we help make that magic happen!

BBC iPlayer & Sounds Partner teams work closely with all UK platforms and major global TV device partners to ensure that our audiences have high-quality iPlayer, Sounds, and Red Button products available to them, on the widest range of certified TV devices.

The streaming of video and audio content and the number of supporting devices is growing rapidly.  Our challenge, working with our partners, is to integrate BBC streaming services and continue to innovate as the TV industry rapidly evolves and expands.

Our teams ensure that everyone in the UK has access to our high-quality iPlayer, Sounds, and Red Button services on the widest choice of devices supported by any streaming content provider.

Role Responsibility

Our Partner Experience team are responsible for building out tools that can help TV partners to self-serve as much as possible, such that the devices that come to us for certification are of a high standard and will support our TV BBC products for their lifespan.

The Technical Product Manager, iPlayer Partner Experience is responsible for evolving the partner tools used by global manufacturers and partners to enable BBC iPlayer and Sounds and Interactive services on TV devices.  These include automated testing tools and partner-facing communication and scheduling tools. 

This role requires a good technical understanding of web technologies as key responsibilities include ownership of bespoke testing tools used by partners to verify compatibility with BBC iPlayer, BBC Sounds and Interactive TV Services on TV Devices (includes streaming sticks, set-top boxes, games consoles and Smart TVs).

The successful candidate will work with the Partner Experience team with the primary focus of ensuring partner devices pass compatibility tests the first time. They will work with other teams in the BBC to ensure the right functionality is being tested for, both to support products in homes today, and our ability to support them for future years.

See https://www.bbc.co.uk/iplayer/help/questions/supported-devices/certified-tv-check for supported devices.

We’re a hard-working team who are supportive, care about each other, and promote a healthy work-life balance with opportunities for flexible working hours and a friendly working environment.

We are an agile team developing and releasing software all the time. We support this by making sure our testing is robust and that our pipelines are steadfast. We monitor our systems in production to understand the impact of change every time we do a release.

We work in multi-discipline crews with Software Engineers, Testers, Product Owners, and Delivery, in a respectful and collaborative environment. We encourage a culture of team empowerment that supports self-development for each individual.

The Ideal Candidate

Responsible for prioritising work for embedded crews in conjunction with other leads.

Leading work definition workshops.

Facilitating the breakdown of agile work epics.

Providing product ownership/direction on crew level goals.

Responsible for the experience and successful use of tools by TV partners related to TV certification (https://certification.bbctvapps.co.uk/).

Work with the wider iPlayer teams to both understand what capabilities might need to be supported in future and to agree how best to ensure they can be verified by the partner, via the products in Partner Experience.

Clearly communicate the product strategy, plans, objectives and performance measures, progress against plans to all interested and invested parties – tailoring communication as appropriate to ensure relevance to the audience.

Work with BBC Business Development and Legal teams to ensure agreements and relationships with third parties support product requirements and align with product strategy and delivery.

Deliver continuous product improvement for the distinct area of responsibility; use analytics - as well as media or industry comment or feedback - and product reporting to inform future prioritisation and product improvement.

Enthusiasm, curiosity, and a passion for product, testing and technology.

Essential:

Technical understanding of web technologies.

Demonstrable experience of working within multidisciplinary agile delivery teams to deliver successful and impactful product development.

An understanding of the relevant technologies and practices (e.g. client and server-side technologies, new media technologies and platforms, project management - especially Agile) and software engineering processes and practices.

Desirable:

Experience of product management.

A strong interest in digital products, TV platforms, applications, and emerging technologies

Experience of web portal (forums, ticket systems).

Demonstrable experience of using analytics and audience research to uncover and investigate user behaviour; to establish insight into product performance and to use this data to drive ideas, features and product improvements.

Ability to apply industry knowledge, market awareness, audience research and analytics insights to product strategy and planning.

Package Description

Band: D

Contract type: Permanent - Full time 

Location: Salford (Dock House)

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.

Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.

Benefits- We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more.