Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Our organisation executes planning and deployment for the entirety of the UK network and as such underpin BTs UK Consumer, Enterprise and GS businesses.  Ensuring that we deliver infrastructure timely, cost effectively and to high quality ensures that our CFUs can sell at competitive rates, with competitive SLAs and ensures that we run a network with sufficient capacity to deliver the Customer Experience that our customer deserve.  

This role ensures that the major programs underpinning critical BT strategies are delivered against, ensuring that BT continues to provide our customers with the best customer experience at the best costs.     

This role will underpin Time, Cost and Quality delivery of key scorecard impacting programs and services.  The programs and services could be on behalf of Enterprise, Consumer or OR.  Whilst driving delivery, the role will also investigate new ways of working, through process improvements and automation, in order to underpin the future success of BT.   

You'll have the following responsibilities

•  Partners with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.

•  Coordinates a diverse team to deliver medium sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.

•  Identifies and implements ways to improve team, process and service performance and suggests and implements changes to how team operates.

•  Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.

•  Partners with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.

•  Leverages technical expertise to monitor all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.

•  Leverages technical expertise to monitor all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.

•  Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.

•  Coordinates a diverse team to deliver medium sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.

•  Leverages technical expertise to monitor all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.

•  Identifies and implements ways to improve team, process and service performance and suggests and implements changes to how team operates.

•  Partners with a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.

•  Identifies opportunities to resolve risks and issues relating to delivery and any impacts on related components or teams.

•  Coordinates a diverse team to deliver medium sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.

•  Identifies and implements ways to improve team, process and service performance and suggests and implements changes to how team operates.

•  Accountable for delivery of the core infrastructure Programs and Services.  Recent examples are delivery of 100G B/H and infrastructure for the 5G and FTTP expansions.   

•  Accountable for driving enhancements to delivery, ensuring we continue to evolve our organisation delivering faster, at lower cost and with improved quality.

•  Accountable for Challenging our wider business on ensuring that everything we deliver has real business benefit and that we avoid wastage in our network or in our deliver organisation.

You'll have the following skills & experience

Data Analysis – Experience of Data analysis to identify and improvement opportunities, project risks and issues, progress against business objectives.

Communication – Experience of communicating and presenting to Director level stakeholders progress, risks and issues of key programs.

•  Improvement focus - You coach and empower teams to anticipate and analyse obstacles in work processes. You support them to develop solutions and implement ways to improve processes and make things more efficient.

•  Issue management - You conduct a deep review of data and issues to quickly reveal the root cause. You recommend short and long-term solutions to complex problems and follow through to make sure we solve them.

•  Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner.

•  Technical Awareness – You use Technical understanding to understand the designs and solutions to particular programs, and use that knowledge to drive for successful outcomes. 

•  Business Strategy - Knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial literacy (e.g. business KPIs, business cases)

•  Stakeholder Management - Excellent stakeholder management skills with both internal and external groups.  Plus a strong ability to present clearly, concisely and accurately report to Director and MD level stakeholders.

•  Data Analysis – use strong data analysis skills  to build insight into the program performance, delivery progress and identify current/future risks/issues. 

Benefits

• Competitive salary

• 25 days annual leave (plus bank holidays)  

• 10% on target bonus

• Option to join the Healthcare Cash Plan

• Pension scheme

• Shares Plan

• Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

• Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!