Team Leader, Complaints Assessment

Team Leader, Complaints Assessment

Team Leader, Complaints Assessment

Job Overview

Location
Auckland, Auckland
Job Type
Full Time Job
Job ID
97296
Date Posted
1 year ago
Recruiter
William Elizabeth
Job Views
153

Job Description

Te Toihau Hauora, Hauātanga / the Health and Disability Commissioner promotes and protects the rights of health and disability services consumers and facilitates the fair and efficient resolution of complaints relating to infringements of those rights. 

The principal role of the Team Leader is to provide leadership, coaching and management to staff and is accountable for the timely and quality delivery of Complaints Assessment goals.

 Ko ngā mea ka hiahiatia e koe kia angitÅ« te haere | What you'll need to be successful:

  • a positive and solution-focussed attitude;
  • experience in team/staff management;
  • a calm and professional approach;
  • a proven ability to work under pressure and meet deadlines;
  • highly developed oral and written skills and a demonstrated focus on quality;
  • a sound understanding of the NZ Health and Disability sector and consumer rights issues, and the needs of health and disability consumers;
  • an understanding of the principles of the Treaty of Waitangi and the aims and aspirations of Māori; and
  • a relevant tertiary qualification.

If you're keen to see the direct impact that your contribution can have for the health and disability sector, this is your opportunity to see the positive outcomes first hand. Apply now if you're ready to make a difference.

Job ID: 97296

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