Support Officer

We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.
Our Homelessness and Prevention team is friendly and we love what we do. We are passionate about the high- quality support we provide.

We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-
profit organisation that is proud to make a genuine difference to people’s lives, each and every day.

Join our Homelessness and Prevention team as a Support Officer

Housing sits at the heart of our organisation. We believe that everyone deserves a safe, secure, affordable home. Providing care and support to those who need it is an important part of what we do. We work with people
experiencing homelessness and who often have other support needs. Our services include hostels, young peoples’ accommodation services and support delivered in the community; where we provide tailored support that prepares our customers to achieve independence and re-integrate within the community.

We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.

The Role

We have a fantastic opportunity for someone to join us in the position of Support Officer. Your responsibilities will include:

• Ensure the service is running at exceptionally high standard and meeting all the service specification.
• Undertaking key work sessions, support planning, completing risk assessments and needs reviews usually spanning 3-4 cases at a time.
• Supporting adults/all ages with move on process
• Support to develop the necessary skills to live independently, and to access training, education, and work.
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence

What you will need to succeed

• Previous experience of working with young people
• Possessing a genuine passion of making a real difference in people’s lives
• Experience and knowledge of safeguarding legislation including ability to recognize safeguarding issues.
• Knowledge of the Housing Sector and One Housing Group’s activities.

The offer

Our Life@One benefits offer you an array of perks designed with your wellbeing in mind.

Salary: £23,116 per annum

Hours: 37.5 hours per week

• Shifts: 8am – 4pm, 1pm – 9pm (Flexibility for all 7 days needed including alternate weekends and bank holidays inc Christmas Day)
• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays.
• Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to allcolleagues
• Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year.
• Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
• Well done! With our colleague recognition programme you will know when you’ve done a #greatjob
• Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
• We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
• Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.

Experience new things. We offer you a career break after 3 years’ continuous service

About us

As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.