Major Responsibilities:

Prepares, researches, maintains and processes documents. Selects and presents data. Determines and corrects errors.

Drafts correspondence. Inputs, updates and maintains data.

Operates office equipment and computers utilizing a variety of software packages, applying speed and skill. Prepares presentation materials, forms etc. Utilizes layout, formatting and keyboarding skills using computer.

Maintains filing and retrieval systems for records/documents.

Receives documents/applications, invoices/monies from the public or other levels of government and ensures accuracy and completeness. Issues/completes receipts/documentation. Receives, balances and records payments and completes receipts

Directs and/or guides and/or checks work of other staff.

Responds to inquiries requiring broad knowledge of the operational area/function.

Co-ordinates meeting rooms, bookings and special requirements for meetings. Attends meeting, takes and transcribes minutes.

Prepares, sorts, processes, collects, opens, distributes and delivers mail, cash, and bank deposits.

Monitors, orders and maintains supplies/resource materials for unit or other locations

Key Qualifications:

Your application must describe your qualifications as they relate to:

Experience performing clerical/administrative and office support duties.

Experience accurately inputting information into database systems.

Considerable Experience and proficiency in computerized software packages such as MS Office Suite (i.e. Word, Excel, Access and PowerPoint) email, and the ability to utilize other software such as SAP, Google Earth, TWAG, Work Management System etc.

Experience working at a front counter and a customer service environment with good interpersonal and conflict management skills, dealing effectively with all levels of staff, the public and external contacts in person, by telephone and in writing.

You must also have:

Knowledge of standard office practices and procedures

Ability to set up and maintain manual and computerized filing systems

Excellent interpersonal and communication skills with the ability to establish and maintain

Effective working relationships with all levels of staff, clients, the public, vendors/contractors/suppliers, etc. in person, by telephone and in writing in an effective, courteous and professional manner

Ability to handle detailed work with accuracy

Ability to handle confidential and sensitive information with discretion and tact

Ability to plan, organize and manage work with minimal supervision and complete a number of tasks simultaneously and meet deadlines

Problem solving and decision making skills, with the demonstrated ability to handle and resolve situations, utilizing knowledge of polices, practices and procedures

Mathematical ability to compile statistical summaries and work and to balance accounting/budget related documents

Ability to participate in and operate within a fast paced, multidisciplinary team environment