Department: Order Fulfillment
Available shift is a rotational schedule - The schedule rotates every 2 weeks: 10:00am-6:30pm MT, then 12:30pm - 9:00pm MT

KEY DUTIES AND RESPONSIBILITIES:

• Responsible for the day-to-day operation and leadership of the team
• Lead the team members to ensure team performance meets or exceeds commitment of our service promise to customers, and expectations of productivity, quality and safety
• Actively support company Values and Operating Principles by encouraging team to suggest new ideas, being accountable for actions, working as a team, and being customer-focused.
• Lead team members with a hands-on, people-focused approach in their development, coaching, communication, improvement, and team building while holding them accountable
• Plan, manage, and adjust the daily workload and resourcing to meet key performance metrics
• Foster a safe work environment of empowerment, accountability, respect, consideration, open honest interaction, full participation in team meetings and activities with a winning attitude
• Lead the team in developing a continuous improvement mindset and process, while recognizing opportunities for change and implementing successfully
• Ensure team members have the necessary tools to perform their assigned duties and that the tools are routinely inspected and cared for
• Responsible for full inventory security during their shift
• Maintain knowledge of WHMIS, Transportation of Dangerous Goods Act, WSIB, and all related governing legislation
• Ensure compliance of workforce with provincial regulations, codes and approved AGI operating practices

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• 3-5 years previous supervisory experience, preferably within a warehousing environment, with a focus on servicing internal branch facilities and external customers
• Proven track record of positive coaching, team building, training, and development of direct reports, coupled with a 'hands-on" leadership style
• Demonstrated excellence in customer service and relationship building, while having a sense of urgency, and being enthusiastic, assertive, and highly organized
• Proven ability to influence, motivate, and communicate effectively with team members
• Capable of recognizing opportunities for change, development of process and implementation
• Strong personal attributes such as self-motivation, analytical, capable of working independently
• Experience in a high volume, fast paced warehouse operations and warehouse operating systems
• Completion of a post secondary diploma, preferably in Supply Chain Management or equivalent work experience

Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of Grainger Inc. hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.

In accordance with Performance Excellence guidelines, team members are encouraged to apply for positions closely matching their experience/background and that are aligned with their Individual Development Plan. Grainger is committed to the principles and practices of employment equity. We invite all qualified women and men, including persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Accommodations are available on request for all persons with disabilities taking part in the selection process.

Recommended Skills

• Analytical
• Assertive
• Business Process Improvement
• Communication
• Coordinating
• Customer Service