Hours of work will be discussed at the interview

The Supermarket Assistant is responsible for ensuring the store is presented in an appealing manner at all times thereby encouraging customers to make purchases. They are also responsible for handling all customer enquiries /complaints and using their product knowledge and customer service skills to make sales and encourage repeat business. The Supermarket Assistant works where the business requires following the instruction of the department manager. They may be required in cleaning tasks, food preparation, assisting in deliveries, stocking shelves or on checkout

• Effectively resolve all customers related enquiries / complaints when able to and escalate issues to management when required.
• Follow instructions of manager and senior team members.
• Assist in other departments when required at the direction of the manager.
• Adhere to the food safety policies and guidelines of each department worked in.
• Food preparation.
• Assist in ensuring deliveries are unloaded in a timely fashion.
• Enhance the image of the store by implementation of agreed standards of display and presentation of stock.
• Ensure the appropriate stock rotation policy is adhered to.
• Ensure the aisles are kept clear of rubbish and blockages at all times allowing for clear customer access.
• Process all customer orders as per company guidelines.

Complete housekeeping / cleaning responsibilities.

Values

Above the line, Pride, Acknowledgement, "In It Together"