Description:

About us:

Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.

Within the Division of Student Life, the cluster of Student Life Programs and Services, supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.

In support of U of T’s vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.

To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.

Your opportunity:

Under the supervision of the Associate Director the incumbent coordinates space bookings and provides administrative support for the Multi-Faith Centre team including programs, services, projects and general office duties. As a central point of contact for internal and external stakeholders and partners, the incumbent must maintain a professional image by responding to inquiries in a timely and courteous manner. The incumbent develops working relationships with campus partners, faith and ethics-based campus groups, chaplains and students more generally to ensure a culture of inclusion at the Centre by demonstrating sensitivity to diverse and multi-faith contexts. The incumbent will require familiarity with multi-faith and inter faith matters and be able to navigate inquiries dealing with high-profile events with tact and diplomacy.

Your responsibilities will include:

Acting as the first point of contact for general enquiries

Determining logistical details and activities for events and/or programming

Resolving issues within the scope of the role and escalating problems as required

Overseeing space and resource requirements for events and related programming

Liaising with internal and external contacts to coordinate execution of seminars and workshops

Editing content for brochures, newsletters, websites and/or handbooks

Maintaining information on digital platforms

Advising students on the interpretation of rules and regulations regarding the use of space and organizing events on campus

Essential Qualifications:

Bachelor's Degree or an acceptable equivalent combination of education and experience.

Minimum two years related experience in an administrative role and in multi-faith settings.

Experience working with a student development approach.

Experience providing excellent customer service to a wide variety of diverse stakeholders and providing assistance and support to clients/students.

Experience with maintaining office systems (including databases) and interpreting office guidelines.

Familiarity with the University of Toronto, its policies, procedures and their application.

Advanced computer skills in Microsoft Office (must be able to set up templates and macros in Word and Excel, set up Excel spreadsheets including formulas, and prepare sophisticated PowerPoint presentations).

Excellent oral and written communication, interpersonal, active listening, analytical, decision-making and organizational skills.

Demonstrated initiative, accuracy and attention to detail.

Demonstrated judgment, tact, discretion and ability to handle matters of a sensitive and confidential nature.

Ability to organize a fluctuating workload in a changing environment under pressure to meet deadlines.

Ability to work effectively both independently and within a team environment.

To be successful in this role you will be:

Communicator

Multi-tasker

Organized

Problem solver

Tactful

Team player