You will:

• Build and own lasting strategic relationships with some of the UK’s most influential advice firms; helping them deliver growth and mitigate risk
• Work with stakeholders from Marketing to Compliance to C-level management, influencing with a consultative approach.
• Design how we work with these businesses (from onboarding and contact strategy, through to embedding our products into their company)
• Ensure firms get the ROI from our products they expect; maximising retention and advocacy
• Act as the point of contact and manage the ongoing relationships with these firms; ensuring they have everything they need to make VouchedFor a success within their organisation
• Work closely with our Product, Marketing & Sales teams to identify new opportunities or improvements

We are looking for someone with:

• A genuine desire to help people - We are a mission-driven business, so it’s important that you can demonstrate a passion and desire to help others
• Customer obsession - You have a proven track record in delivering excellent outcomes for business clients. You will need to gain a deep understanding of firms’ pain points to help evolve the solutions they need and implement these.
• Exceptional communication skills - From explaining evolving propositions to new communications ideas to data insights , you’ll need to communicate complex ideas clearly and succinctly on a daily basis at any level of seniority. You can confidently deliver a presentation to 50+ people.
• Meticulously organisation and process drive - You have the expertise and experience required to design and implement processes that support the delivery of a 5 star customer experience and generate customer loyalty and advocacy at scale.

Why VouchedFor?

We’re very proud of our team here at VouchedFor. We’re a friendly bunch who work hard, and we really care about what we’re trying to achieve in our industry. We make sure we regularly spend quality time together, whether that’s through training and workshops, or team socials and other events.

As well as being part of our wonderful team, you can expect the following:

• A competitive starting salary and generous annual bonus
• We’re growing fast, and as a result we can offer great career progression opportunities
• At this stage we’re also really excited to be able to offer stock options, so you can share and be part of the success of the business
• 2 days paid study leave per year
• We know how important it is that we look after our wellbeing, so all of our team members have access to free 1-2-1 financial coaching, as well as 24/7 access to our Employee Assistance Programme

A note on location

This is a flexible role, enabling you to work remotely or from our Teddington office