Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

This team are responsible for the design, development, delivery and platform management of our current virtual private network services and also our leading edge Software Defined WAN (SDWAN) services. These services provide the network connectivity for our biggest customers.

We work closely with our key network vendors of Cisco, Juniper and Nokia and are driving transformation through the use of industry wide programming techniques. We work across a range of teams within BT and are passionate about doing the right things to improve our customer’s experience. 

The purpose of the Specialist Network Design engineer role is to lead the design of VPN technologies specifically focussed on SDWAN development. 

You'll have the following responsibilities

• Design authority for SDWAN / VPN platform.
• Provide thought leadership to senior internal stakeholders and customers regarding aspects of SDWAN / VPN platform and/or customer solutions.
• Point of contact for technical expertise to senior stakeholders, internal and external.
• Mentor and share knowledge with others, and be an advanced user of design tools.  
• Create and develop architecture patterns, and design techniques for BT and/or customers.
• Lead on resolving customer impacting issues regarding the overall network platform and/or customer solution.
• Solve problems that tend to arise from the interaction of multiple components and usually are complex and unknown related to the overall SDWAN/VPN platform and/or customer solution and involve vendor interworking issues.
• Raise and resolve implementation issues with suppliers and other designers.
• Resolve in-life issues to overall network platform and/or customer solution, as appropriate.
• Lead a matrix team as appropriate within the SDWAN / VPN programme and also contractors/apprentices within the team.
• Estimate the time and type of resource needed to support deliverables with increasing cost impact and time duration.
• Drive transformation specifically in terms of automation

You'll have the following skills & experience

• Specialist knowledge of IP/ IP VPN (Cisco/Juniper) or SDWAN  (particularly Nokia) 
• Specialist knowledge of relevant emerging network/software technologies.
• Experience leading matrix teams to deliver
• Software development skills specifically in solving network issues / activities.
• Experience in resolution of customer impacting network issues. 

Benefits

• Competitive salary
• 25 days’ annual leave, plus bank holidays, and additional days for length of service
• 10% on target bonus
• Life Assurance
• Pension scheme - If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 50% off BT and EE mobile pay monthly or SIM only plans
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
• 30% discount for friends and family on EE mobile pay monthly and SIM only plan