Full job description

Company Description

Publicis Media is one of Canada’s fastest growing Media Agency networks. The secret sauce? A pool of talented individuals who learn from each other (while tapping into global centres of excellence) and transparency at the core of everything we do, from data reporting to billing all the way to agency leadership. The result is a blend of meaningful work for some of Canadas’ favorite brands and endless opportunities to grow for our team members.

PMX (Publicis Media Exchange) is the commercial arm of Publicis Media, driving and delivering value for clients, while fostering and building marketplace leading partnerships with media owners. PMX drives value for the brand agencies through intelligent investment and centres of excellence within buying and digital practices such as television, radio, ooh, search, social, programmatic and ecommerce.

In addition to providing continuing opportunities for career growth we are proud to offer our employees market leading benefit and incentive programs.

You’ll be provided with 3 weeks minimum vacation to start plus additional long weekend Publicis days, holidays closures, your birthday off, free Headspace memberships, wellness and technology credits, and market leading savings and pension plans.

We strive to provide what matters to you personally with the ability to choose and modify programs to suit your lifestyle.

Job Description

Working under the direction of and in concert with the Social Media Director, the Social Media Manager leads a team in the conception and delivery of innovative, well-targeted, business-building social media marketing solutions to meet or exceed client objectives. This involves the creation and execution of social media plans, unearthing insights to inform the development of the plan, and flawless execution on all fronts while working collaboratively with the overall Strategy teams on a clients’ business.

Key Responsibility:

Ensures that client relationships continue to be strengthened by quality of deliverables and client satisfaction with the work

Maintains an in-depth knowledge of client business

Able to demonstrate to clients how proposed social media solutions will show expected return on investment with company

Actively listens to clients and continually identifies opportunities that have the potential to build clients’ business

Ensures the quality of work for all client deliverables

Recognized as industry expert with clients

Social Media Expertise / Digital Holistic Approach

Expert knowledge in social media, emerging technologies and ability to identify opportunities for client’s business needs

Digital media experience preferred but not required although a holistic approach in planning and executing social media is a must

Behaviors and deliverables consistently demonstrate thought leadership and innovation

Recognized as social media (planning and buying) expert with team and with other groups within the company

Develops process improvements and best practices to ensure consistency, flexibility and efficiency resulting in solutions that meet or exceed clients’ expectations

Leads by example via work ethic, team building approach, attitude and overall collaboration

Maintain overall control of work-flow and assigned responsibilities within the group

Oversee the progress of all projects

Provide assistance, where necessary, to assure timely completion of projects

Maintain quality control of all group projects

Ensure that projects are produced completely, correctly and with a maximum of manpower efficiency

Intercede as much as possible as to encourage individual subordinate initiative and to observe their personal abilities and growth

Stimulate subordinate productivity and growth by allocation of assignments which combine to make productive and effective use of each person’s skills, as well as motivating their interests and challenging their minds

Encouraging thorough evaluation of social media proposals and alternative digital media opportunities

Supporting direct contact with account groups and clients

Assist Director in providing formal training of strategy teams and clients on social media landscape, tools and processes

Prepare and execute all special department assignments requested by management

Provides direction, management and support to individuals within group

Identifies development plans and supports group members’ growth into positions of progressive responsibility with increased levels of contribution

Proactively communicates performance goals, as well as accomplishments and improvement needs to staff members on a regular basis. Prepares thoughtful, thorough, and timely annual (at least) performance appraisals that consistently and fairly indicate staff members’ performance relative to expected performance for each position – and completes documentation according to established timeframes

Effectively and professionally handles performance issues as they occur

Effectively trains and develops media assistants, strategists, supervisors in company practices as well as planning and/or buying strategies and execution. Trains administrative assistances and media coordinators to support group needs

Ensures productive working relationships among team members and between agency departments, other agencies, clients and media vendors

Qualifications

Six + years of progressive levels of responsibility in social media planning, buying and management

Demonstrated business acumen and a track record of success in the social media services profession

Excellent written and verbal communication and presentation skills

Strong negotiating skills

Solid interpersonal and teamwork abilities

Able to build and strengthen client relationships

Demonstrated leadership and management skills

Demonstrated critical thinking and problem solving abilities

Strong analytical abilities

Strong command of media research and reporting resources

Additional Information

Publicis Media is an equal opportunity employer with a strong commitment to diversity and inclusion. We create and nurture a vibrant work environment that celebrates, values and leverages all aspects of diversity and inclusiveness, attracts world-class talent and serves as the industry benchmark for best practices. We encourage applications from all qualified individuals and will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests. We thank all candidates for their interest in Publicis Media, however, only those candidates selected for an interview will be contacted.