Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

The proposition team exists to come up with new ideas and turn them into real-life solutions that make a tangible difference to how our customers run their businesses. We do this by understanding our customers, how they work, and what things are stopping them from achieving their goals. And we translate this into brilliant value propositions that they can’t get anywhere else.

This role is instrumental in supporting the SME business moving to a new kind of customer relationship that focuses on delivering customer success. This role will lead the creation and manage the portfolio of our SME Mobile VAS propositions that will make a real difference to SME businesses and drive commercial success for BT Enterprise.

The role will contribute to driving the Go To Market and commercial realisation of the proposition benefits of our SME Mobile VAS portfolio across our whole mobile portfolio.

You'll have the following responsibilities

Undertaking analysis & insight and developing proposition requirements collated from the market, sales channels and customers.

Supporting the development of differentiated VAS propositions to the target market based on insights and customer needs.

Support in defining customer and market requirements with defined benefits, costs and value to BT Enterprise.

Contribute to assumptions for business case development.

Accountable for developing the proposition bringing in relevant functions/roles as required.

Ensure key stakeholders are engaged and the voice of the customer and segment requirements are understood.

Creating the Go To Market (GTM) Plan for VAS propositions. Developing the GTM brief and collateral for marketing and sales.

You'll have the following skills & experience

A track record of commercial and/or technical achievement.

Demonstrable communication, interpersonal and relationship management skills.

An understanding of the external environment (political, economic and social) relevant to the Enterprise market and the opportunities and impact this presents

Must be able to work in fast-paced environments with conflicting priorities

Strong commercial and planning skills.

Benefits

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include:

Competitive salary and on-target bonus plan

World-class training and development opportunities

25 days’ annual leave (not including bank holidays)

Discounted broadband, mobile and TV packages

Car allowance (dependent on your role)

Share option and pension scheme programmes

Automatic enrolment into our ‘Sales as Profession’ community

Flexible benefits to fit around you

About BT

We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.

Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services. Our ventures provide mass-market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare. We also offer specialist enterprise services to our Internet of Things customers.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!