Job Description

A fantastic opportunity exists for multiple Shift Supervisors to support our partnership with Coles in our grocery division.  The successful candidate will be required to manage and exceed the customers expectation with a strong understanding and focus on delivering their product within the Melbourne Metro network. 

Reporting to the Site Manager, these roles will lead and support a team of transport supervisors, and promote collaboration and continuous improvement to meet customer expectations. We have AM and PM (4am to 4pm and 4pm to 4am) roles, all operating on a rotating 4 days on, 4 days off roster. 

As the Shift Supervisor, you will:

• Manage teams to effectively co-ordinate all outbound transport services. 
• Complete daily checks to ensure arrival and departing times are met per agreed time schedule.
• Establish and maintain a strong relationship with the client and take steps to exceed their expectations.
• Manage all staff members ensuring all procedures, deadlines and KPIs are being met.
• Ensure safety is a priority and maintain a safe work environment for all staff and site visitors.

Qualifications

To be successful in this role, you will need:

• 3+ years’ experience in a similar position, with responsibility for leading a strong safety culture.
• Detailed knowledge of Melbourne distribution network is essential
• Intermediate MS Office Skills, particularly Excel
• Excellent communication and interpersonal skills
• Previous experience working in a customer facing environment with distribution through to stores is highly regarded

Additional Information

Be Connected

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry’s future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.