We are looking for a Service Manager to lead two staff teams in our supported housing services in Reading city centre. While the successful applicant will have practical experience in change management, they will also be enthusiastic, a good communicator, passionate and positive.

The role covers two services for people experiencing homelessness – Intensive and Engaging Support Service at Willow House and Shepton House and an Out of Hours Tenancy Support Service (OoHTSS).

At Willow House, there is a Hub drop in where professional service congregate to offer support to people experiencing homelessness. There are emergency night shelter beds referred to as sit up beds, Severe Weather Emergency Provision (SWEP) beds and Emergency/Assessment beds, alongside the 39 existing rooms. Shepton House has a further 20 rooms providing supported hostel accommodation. OoHTSS is an out of hours housing outreach service aiming to stabilise and support tenants in maintaining their housing.

Key Responsibilities:

This role is vital to the success of the projects providing leadership and inspiration to the staff and encouraging an enabling environment,leading in psychologically informed practice within the values of The Salvation Army. The role requires liaison with the Local Authority Commissioners and pathway co-ordinator, as well as other agencies.

The successful candidate(s) will be able to demonstrate:

• NVQ4 or equivalent in a related field.
• Proven experience of managing teams.
• Understanding of funding in supported housing.
• Ability to build positive partnerships

This role has an occupational requirement that the successful candidate must be a committed and practising Christian and will be in sympathy with the doctrines of, and supportive of, the purposes and the aims and objectives of The Salvation Army.

In order to complete your application please download and read the job profile attachment on the left.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement.