Waihōpai Invercargill is New Zealand's southernmost city and the heart and hub of Southland. We're known for our lush green spaces like Queens Park, our long summer daylight hours and our local legend Burt Munro.

Our city has character, charm and a laidback atmosphere. There are outstanding nature reserves, Ōreti Beach, the Waihōpai River, a lively restaurant scene and a sensible gridded layout with wide streets and a 10-minute drive to work.

We are in a chapter of immense growth, building a vibrant city centre and reinvigorating our culture and spaces, and this is an exciting time to join a Council that is focused on the future of our people and our city.

This role is key within the Information Services team, being the first port of call to resolve technical issues and support our staff members across the organisation.

Your communication skills will be critical to delivering a high level of service, backed up by a strong knowledge across a broad range of technologies and systems.

This role requires someone with a genuine, positive attitude, strong customer service ethic and strong technical aptitude.

You will thrive under pressure while working as a member of a focused technical team. You will have strong diagnostic skills and a passion to achieve high standards of support to reinforce the ongoing continuous improvement of the services that ICC provides.

What you will bring :

• Tertiary qualification specialising in computer studies, or equivalent work experience
• Excellent communication skills, both written and verbal
• Analytical approach to problem solving and judgement skills
• Technical experience and knowledge of the desktop environment, network, server and operating systems
• Resilient and able to cope well with pressure
• Self-motivated, high level of personal initiative and flexibility

At Invercargill City Council we pride ourselves on our values - positivity, respect, responsibility and above and beyond.

Finding the right fit for our team is really important to us and we work hard to provide an environment reflective of these values.

With the current border and quarantine restrictions in place, successful applicants must be legally entitled to live and work in New Zealand.

While all applications will be reviewed, first priority will be given to those applicants who are currently residing in New Zealand.