Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role

Working in strategy means you'll be at the very heart of helping decide what the BT of tomorrow will look like. We work with the most senior stakeholders in the Consumer business delivering projects to investigate new ideas, respond to challenges and shape new concepts. We also help our CEO tell the story of the business and ensure continued alignment with the Consumer strategy.

In the strategy team we provide thought leadership and constructive challenge to the business, using strong analytics and strategic creativity to identify ways to deliver sustainable growth across the Consumer division. We put customer needs and demands at the heart of everything that we do to ensure we are focussed on delivering brilliant customer experiences and market leading solutions.

You'll have the following responsibilities

• Underpin growth of the consumer business by identifying transformational opportunities in the 2-5 year horizon 

• Leading project teams to deliver key strategic projects for Consumer from initial idea through to customer research and building the business case to the final decision

• Designing robust analysis (both quantitative and qualitative) to understand the impacts of proposed changes or ideas

• Oversees and assists in the development of clear and insightful material to develop and communicate the CFU strategy to a range of internal and external audiences

• Provides senior consultancy and specialist advice on a range of strategic issues

• Building clear, well-presented slide decks (using PowerPoint) with a clear flow and message that help get key points across quickly and concisely

• Building long-lasting relationships with senior stakeholders (MDs, CEO, CFO) across the business, whilst maintaining the  ability to challenge traditional models and ways of thinking

You'll have the following skills & experience

• Communication - Experience building senior leadership team briefings and board packs. Ability to clearly, succinctly and concisely present recommendations on complex and ambiguous problems. Ownership and ability to follow things through until the end in a matrix organisation. Ability to apply clear frameworks to problems, break information down, and build a narrative

• Storytelling - You drive and role model the articulation of the most complex concepts and /or data using simple, compelling and coherent narratives. You deliver narratives to internal and external audiences at all levels consistently judging the demands of the situation.

• Use data analytics - You coordinate and establish the development and use of data analytics to make decisions. You provide comprehensive technical expertise to deliver data analytics capability.

• Leadership - You advise key stakeholders and help them to navigate through critical business changes. You coach and develop the team, providing structure and planning workloads to maximise the output of the team.

Benefits

•    Competitive salary

•    25 days annual leave (plus bank holidays)

•    15% on target bonus

•    Company Car or Cash Alternative

•    Private Healthcare 

•    Pension scheme

•    Shares Plan

•    Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.

•    Discounted BT products

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!