We are looking for a passionate, high-energy individual to help build the network that powers the world’s largest online services.

The Infrastructure Planning and Acquisition Center of Excellence team (IPA CoE) is responsible for enabling and optimizing the foundation that supports infrastructure delivery for Land, Energy, Networking, Datacenter Planning and Cost Management through efficient processes, data driven decision making, innovation, and automated and integrated tool sets.

As a Senior Capabilities Delivery Manager, you will drive technology programs from ideation and strategy formulation, through requirements and execution to build the next generation of core services for our organization. In this role you will be the liaison between the Cloud Interconnection + Acquisition (CI+A) business stakeholders and our internal engineering teams to foster quality and scalable technology solutions with the right level of flexibility, while simultaneously ensuring successful development and implementation with a customer focused, innovative, and collaborative team culture. Translate ideas into reality by writing high quality requirements and specifications that cover end-to-end customer scenarios, and drive for results throughout the entire product development cycle.

Responsibilities

• Work closely with engineers, partners, and stakeholders to gather and prioritize requirements and ensure alignment on scenarios.
• Listen and learn directly from customers and through customer data to ensure we’re making correct decisions each step of the way.
• Removing process ambiguity and driving to clear solutions that are delivered with high quality.
• Managing schedules, risks, and issues and communicating them effectively to the team, management, and partners.
• Champion engineering and operational excellence, establishing metrics and process for regular assessment and improvement.
• Create strategy and technology roadmap by collaborating with the team, product, and design partners.
• Communication – clear and concise communication skills, both written and verbal at various levels, including Executives.

Qualifications

Basic Qualifications:

• BA/BS Degree in Computer Science, Engineering or related technical discipline, or 5+ years of related professional experience.
• 7+ years of experience in Program Management or Product Management: defining, driving, and shipping software products or services utilizing both waterfall and agile methodologies.
• Strong technical knowledge of Network Delivery and Telecom solutions.
• Track record of effectively collaborating across feature teams and disciplines as a contributor or leader.
• Planning and time management skills, the ability to simultaneously manage multiple projects with aggressive timelines and be able to prioritize work accordingly
• Proven ability to define customer-focused scenarios, author detailed functional specifications, and demonstrated ability to lead virtual teams to ensure that scenarios are delivered end-to-end at product milestones.

Ability to navigate in an ambiguous environment

Preferred Qualifications:

• Strong business acumen.
• Detailed oriented and thorough.
• Proficiency using Microsoft Office Suite, OneNote, SharePoint, Power BI.
• Strong problem-solving skills.
• Proven success working in a complex environment and across a diverse set of business, engineering, and operational stakeholders.
• Track record of problem-solving and achieving results through digital transformation.
• Agile in focus and communications - shifting from strategic to tactical depending on the needs of the day and the audience.
• Embraces continuous improvement and new ways of doing things.
• Six Sigma Green Belt certification from an internal entity or a globally recognized third-party. Experience in DMAIC and LEAN methodologies.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.