The Division

The Customer Strategy and Technology team within Transport leads the development of long-term, multi-modal strategies, plans and policies across NSW. We implement new technologies, leverage data and insights, drive innovation and build partnerships to develop and deliver customer-centred products and technology solutions.

The Opportunity

Right now, we have multiple opportunities for Senior Media Officers to join our Media Branch. The primary purpose of this role is to support the Manager, Media and lead as a senior member in a team that provides strategic advice to share important information with NSW transport customers, and to positively contribute to the reputation of Transport for NSW.

The role contributes to the development and implementation of proactive and reactive media, social media and public relations strategies, and will manage issues and crisis collaboratively with a strategic focus aligned to Transport’s vision and values. 

Please note that the main office for this role is based in Elizabeth Street. We work in a hybrid way, a mixture of working from home and in the office and we offer flexible working arrangements with lots of benefits.

Your Key Focus

Prepare and issue media statements whilst ensuring appropriate approval prior to release and under direction, act as organisational spokesperson as required.

Support management in providing strategic communication advice by monitoring state-wide media, preparing material for public engagements and responding to media issues and inquiries out of hours (including early morning radio) as required.

Support the management of major media and critical issues by researching and preparing media releases and media responses.

Ensure a high level of service to members of the media by providing timely and accurate responses to media inquiries.

Contribute to the functioning of issues management and media monitoring services, including the dissemination of summary information across Transport for NSW.

Coordinate event management preparation for public appearances and writing of material for public speaking by senior management, to ensure event objectives are achieved.

Build effective and collaborative relationships with the Ministers' offices, media representatives, managers across Transport for NSW and other media and communications staff across the Transport Portfolio.

Demonstrate the five ways of leading behaviours to deliver organisational outcomes for our customers, our people and communities for the greater good. 

About You

Over 5 years’ experience working in a similar role

Appropriate tertiary qualifications or demonstrated, relevant, equivalent professional experience.

Demonstrated media/journalism experience within a Government, public relations or media environment in a contentious and complex environment.

Demonstrated experience in identifying potential critical issues and preparing appropriate media strategies for high profile and sensitive media issues.

Ability to work well under pressure and meeting deadlines

Want to know more?

Please click here to view a copy of the position description.

Salary and Benefits

The salary for this position is Grade 8 ($120,423 - $134,872) per annum plus superannuation and leave loading.

For more information on Employee Benefits at TfNSW please click here.

Interested? 

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

To apply for this position, please submit a resume and answer all questions within the online application process.

The way we work is evolving, and we want to enable our people to work in ways that work for them. We’re moving from predominantly office-based work to a more flexible approach that supports working from different locations, including regionally. If you’re interested in working from a location not listed in the job ad, please get in touch with the Talent Specialist to discuss what’s possible.

Our Commitment to Diversity

Great people come from all walks of life. We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

For any enquiries, please email Mary – mary.norouzifar@transport.nsw.gov.au

Apply today to register your interest!

Find out more about Transport for NSW at  https://www.transport.nsw.gov.au/about-us

Applications close: 11:59pm, 31st March 2022

Job Segment: Media, PR, Marketing