Do you have a passion for technology and change?

At Aviva we love to constantly innovate and improve the experience and security for our customers, if you like to challenge the status quo and think differently you could be part of this transformation.  Are you dynamic, resilient and want to be involved in delivering change that drives the IT and Aviva strategies? 

We’re looking for a Senior MarTech Business Analyst with marketing technology experience who can help us deliver our digital marketing strategy. You don’t need to be from an insurance background, we want to bring the best in class regardless of your specific industry experience.

If you are motivated by making a difference, enjoy a variety of assignments, are keen to develop and have strong relationship building skills, this could be the role for you!

This role will be a mix of office and home-based working dependent on your work plans for the day.

What will you be doing:

• Ensuring key business goals are understood and requirements are documented in conjunction with Product Owners and the appropriate subject matter experts (SMEs) that enables solutions to be defined by the project or scrum team

• Working with design/development/test colleagues to ensure that quality business solutions that address the requirements of the business are delivered

• Participating, leading, and contributing to relevant business/scrum/project meetings

• Understanding the strategic drivers and supporting benefits case for the individual project/programme being worked on and challenge when these are not being met

• Being involved in shaping/pre-inception work and assessing the initial impact of new initiatives/projects

• Leading other business analysts

• Considering the needs of the customer and be prepared to challenge decisions that are not in their best interests as defined by our customer ambition and the principles of Treating Customers Fairly (TCF)

• Championing and making wider contributions to the Technology Change Delivery team through learnings and knowledge from other IT and Change practices

• Supporting projects through the development/testing lifecycle including implementation (including business readiness such as training)

• Understanding other change initiatives, recognise dependencies, and determining if business benefits can be realised through change synergies

What do we need from you:

• Data science, MarTech, re-platforming and Master Data Management (MDM) experience

• Experience of using technologies to execute digital marketing strategies

• Excellent analytical, decision making and problem-solving skills

• Excellent facilitation skills

• Excellent leadership, negotiating and influencing skills to challenge and drive the necessary changes

• Experience of working on medium to large scale assignments

• Business Analysis tools and techniques

• The ability to think outside the box, driving innovation in the way in which we deliver change and outcomes

• The ability to work at pace with resiliency

The following experience or knowledge is desirable but not essential:

• Knowledge of Agile or Waterfall methodologies

• Knowledge of industry best practices, including both existing and emerging technologies

• Hold a professional Business Analysis qualification

What will you get for this role?

• Salary up to £80,000 depending on location, skills, experience and qualifications

• A generous defined contribution pension scheme

• Annual performance related bonus and pay review

• A holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days

• Up to 40% discount for some Aviva products through “My Aviva Extras” plus discounts for Friends and Family (some exclusions apply)

• Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we’re people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.

The way we do this is important too. We’re all about our people – that’s you – so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we’re very open to that. In fact, we don’t advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it’s up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you’ve applied, please send us a separate email stating that you have a disclosed disability, and we’ll make sure we interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Lacey Lane Mckoy a call on 0207 255 0884 or send an email to lacey.lane-mckoy@aviva.com

*As defined in The Equality Act 2010*. By ‘minimum criteria’ we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.