Senior Manager SEQR Service Delivery

Senior Manager SEQR Service Delivery

Senior Manager SEQR Service Delivery

Job Overview

Location
Burwood, New South Wales
Job Type
Permanent Job
Job ID
97764
Date Posted
1 year ago
Recruiter
Willie Grace
Job Views
128

Job Description

About us

At Sydney Trains our vision is to keep Sydney moving by putting the customer at the centre of everything we do. We work at the heart of local communities and integrate cutting edge technology to deliver efficient rail services which exceed expectations and support a rapidly growing economy. Sydney Trains also operate the Rail Operations Centre and are responsible for the maintenance of assets including tracks, trains, signals, overhead wiring, stations and facilities. We conduct our operations in the community in compliance with the principles of ecologically sustainable development.

Our Safety Environment Quality Risk (SEQR) team put our people and customers of Sydney Trains at the centre of everything we do. As part of Greater Sydney, SEQR provides services to Sydney Trains to deliver expert specialist support & advice about, safety, environment, heritage & sustainability, risk, health services & human factors in line with legislative & regulatory requirements.

 

The opportunity 

Right now, with the recent transformation in the SEQR Branch it is an exciting time to join!

We have a Senior Manager SEQR Service Delivery role available to provide Safety Environment Quality Risk(SEQR) business partner support, expertise and services into a key operating function of Sydney Trains.

This role provides expert advice to the senior managers of your customer portfolio to enable the business to meet operational requirements, promote compliance with regulatory standards and improve operational effectiveness.

What you will be involved in:

 

Leading the service delivery to the business customer to promote best practice and drive recognition of the business’ accountabilities regarding operational safety, environmental, quality and risk

Lead and direct a team of SEQR specialists to effectively service the business customer in delivering a range of safety culture improvement initiatives that delivers ongoing performance for the business

Providing strategic and expert input into the development and review of standards, policies, strategies

systems and processes, to consistently deliver safety improvements

Building the capability of the team utilising mentoring, training and peer support methodologies to develop SEQR operational expertise tailored to the needs of the business customer

 

About you 

 

You are Tertiary qualified in a relevant discipline and/or have equivalent industry-based experience leading a team in safety management, safety auditing and/or assurance wihtin a complex, high reliability / high risk operating environment.

You will have experience in applying contemporary integrated approaches in one or more of safety, environment, quality or risk and have a solid understanding of the application of safety management systems, monitoring and providing insights and analytics with regards to SEQR operational performance.

With the service delivery focus of this role, you will also have a strong customer orientation and strong influencing skills to negotiate a balanced outcome between operational needs and the achievement of a strong safety culture. 

Your strong stakeholder engagement skills will see you engage with a broad range of stakeholders, and ideally you will have demonstrated experience in a high reliability, highly unionised environment.

 

Want to know more?

 

Please click here to view a copy of the Role Description. 

 

For any enquiries, please contact Yvonne Hughes on Yvonne.hughes@transport.nsw.gov.au 

 

Salary and Benefits

 

Transport Senior Service TSSM level role. 

For more information on Employee Benefits at Transport for NSW please click here

 

Our Commitment to Diversity

 

Great people come from all walks of life. At Transport for NSW, we are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve. We actively promote gender diversity in our workplaces, the employment of Aboriginal and Torres Strait Islanders and the employment of people with a disability. We welcome and encourage applications from all people regardless of age, gender, ethnicity, cultural background, or sexual orientation. If you need an adjustment in the recruitment process, please call/text or email the contact person for this role.

 

Interested? 

 

Right now is an exciting time to join our team as we prepare to meet the needs of customers with a world-class rail system. 

Be a part of something big. Apply today to register your interest! 

 

How to apply 

 

To apply for this position, please submit a resume and complete the required questions as part of your application which include:

a) how your skills and experience suit the role, and 

b) your most significant and relevant achievement.

 

Applications Close: 11:59pm Sunday 1 May 2022

 

Find out more about Sydney Trains https://www.transport.nsw.gov.au/sydneytrains/about-sydney-trains

 

 

We’re certified as a Family Inclusive Workplace

 

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Job Segment: Service Manager, Law, Manager, Consulting, Compliance, Customer Service, Legal, Management, Service

Job ID: 97764

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