Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for.

About this role

You will be responsible for QA and SRE across the Global CFU.

You'll have the following responsibilities

Lead on modernisation of ASG operations across Global services, sales and marketing/product platforms with SRE principles, driving transition from DevOps to SRE. 

Own and manage creation of SLIs and mechanisms to measure SLOs & SLAs, including reduction in Toil, automation maturity, service and relationship management.

Lead and be accountable for 3 -year Quality Assurance & Test roadmap  for Global services, sales and marketing/product platforms.

Lead on all pan-C&C security and compliance initiatives and accountable for adherence

Set standards and process for BIS / error budgets and maturity lifecycle of transition from DevOps to SRE.

Audit standards and process currently in place.

Create maturity lifecycle of transition from today into SRE

Communicate and Evangelise SRE within Global CIO 

Work with stakeholders embed SRE / best culture from start of development lifecycle.

Creation of SLI’s and the mechanisms to measure SLOs and SLAs

Reduction in Toil create mechanisms to measure toil

Create a automation dashboard to show automation maturity

Service & Relationship management

Define Test Environment strategy and road map for Global services, sales and marketing/product platforms to move away from on-prem physical infrastructure to cloud based virtual infrastructure with a target to stand up fully operational new environments in hours

Transforming current technology-based test practices and methodologies to Human centred, business oriented and outcome driven practices in Global CIO

Liaise with the Group Strategy & Transformation Office, Architecture and CFUs to optimise demand and delivery roadmaps within IT

Provides real-time insight on delivery & in-life status reporting, ACRID, financials, resourcing and governance items

You'll have the following skills & experience

Collaborative leadership required to grow SRE presence and trust, and jointly develop SLO with development and business owners.

Drive to lead continuous improvement across measured reliability, automation maturity, service level objections, and trainings paths for Pluralsight.

In Depth knowledge of QA and Test best practices

Deep knowledge of relevant technologies and the BT IT estate and modern software engineering practices and toolsets.

Strong communicator capable of engaging and influencing leaders up to MD level.

The individual would be a team leader and closely collaborate with their senior counterparts in Global and Global CIO.

You will be able to bring insights from the market / adjacent industries to the table.

Inspires their team and ensures they understand their OKRs.

Communicate and evangelise SRE within Global CIO and champion excellent and effective service and relationship management.

About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!