About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

About the team

Community and Place team engages with customers, communities and stakeholders within our Greater Sydney region to understand their needs. We do this to ensure our infrastructure projects and transport services make a positive contribution to people’s lives, create vibrant communities and support a sustainable future.

We do this by working with teams across Transport and sharing community and place insights

This is to achieve our goal to improve access, quality of life, and sustainability and improve customer and community outcomes.

The opportunity

We are seeking a highly experienced senior manager who will drive the development and implementation of project-specific community and stakeholder engagement plans throughout a project lifecycle. Reporting to the relevant Director, the role also provides expert advice, and advocacy in relation to identified customer and community needs and outcomes for the project.

 You will be involved in: 

• Providing authoritative and expert advice regarding community needs and project outcomes as part of the project planning, development and delivery process
• Partnering with Project Directors and providing direction to the project team on management of community and stakeholder engagement
• Developing and implementing project-specific community engagement programs and stakeholder management plans in order to clearly communicate outcomes and benefits, and to minimise issues during the project
• Effectively planning, organising and coordinating the activities of a team of professionals to ensure objectives are achieved to the highest standard within agreed timeframes 
• Contributing to the development and success of a wider place engagement team as an expert practitioner and leader

About you

You are a senior manager with extensive experience in developing communication and engagement strategies for communities and stakeholders, as well as balancing priorities that deliver improved outcomes for customers and communities. As an experienced manager you demonstrate strong influencing, and balanced decision-making skills.

A customer-centric approach is what will see you succeed in this role. You will have a flair for building and managing relationships with a diverse group of stakeholders. Experience with large infrastructure projects is welcomed. 

You will demonstrate skills that allow you to navigate priorities whilst driving performance in a politically and commercially sensitive environment.

Salary and Benefits

This is a Transport Senior Service role offering an attractive remuneration package.

Interested? 

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and brief covering letter (no longer than two pages) which addresses:

a) How your skills and experience suit the role

b) Your most significant and relevant achievement