About us

Sydney Metro is Australia's biggest public transport project and first fully-automated metro rail network, connecting customers and transforming the way Sydney travels. Our new generation of driverless trains are fast, safe and reliable, and link with Sydney's existing public transport network to provide seamless journeys. Our 46 state of the art, fully accessible metro stations and precincts are designed to meet the evolving needs of our customers and communities.

With the Northwest line already in operation and works well underway on the City & Southwest, West and Western Sydney Airport lines, Sydney will enjoy a fully operational Metro network by 2030.

 About the team

The Communications and Engagement team includes specialists in the areas of Public Affairs, Public Communications, Stakeholder Engagement, Community Engagement and all areas of communication services at Sydney Metro. It is a dynamic team in a fast paced environment and manages a diverse range issues, communication tools and channels and is a great team to work in. The team sets a high standard and delivers exemplar communications.

 The opportunity

We are seeking to appoint an experienced Senior Manager, Business Change and Communications with extensive communications and change management experience, including knowledge of change methodologies and tools and their practical application. Your success will stem from your strong experience in all aspects of change management including communications, stakeholder management/engagement, change impact analysis, change readiness assessments and training delivery.

Reporting to Deputy ED Communications and Engagement, you will be responsible for the development and delivery of change management plans, activities, change communications plans and support the delivery of key organisation change programs and initiatives. You will drive collaboration across the business and support the leaders to deliver to the initiatives in line with the Sydney Metro Corporate Strategy and Business Plan.

You will be responsible for the design, development and implementation of change management and communications to successfully adopt, embed and address impacts relating to implementation of business projects. You will leverage insights to drive the change and communications activities to support and drive a continuous improvement agenda, business effectiveness, and ongoing employee engagement.

Please click here to view a copy of the role description.

About you

Extensive experience in a similar role ideally within the Public Sector

Experience in successfully delivering organisation change and communications management for business projects and applying relevant OCM tools and frameworks

Demonstrated ability to provide specialist change and communication advice and recommendations involving complex considerations that influence decision-making

Proven project planning and organisational skills with a demonstrated ability to work under pressure in a fast paced environment, managing competing priorities and meet deadlines

Experience in change consulting or already a Business Change and Communications Manager

Proven ability to identify obstacles, opportunities and issues involved in business change, and to plan and execute activities to address these

Strong analytical and judgement skills, with the ability to develop and compare alternative courses of action at a strategic or project level, arriving at well-reasoned recommendations

Excellent change management skills using various methodologies to execute change

High performing strategic thinker; able to act as a trusted advisor to internal stakeholders and build effective internal and external relationships

Ability to work under own initiative

Tertiary qualifications in change process, communications change management or demonstrated equivalent experience

Salary and Benefits

This is a Transport Senior Service role offering an attractive remuneration package. For more information on Employee Benefits at Sydney Metro please click here.

Interested?

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and answer all questions within the online application process.

Applications close: 11:59pm, Friday 25th February 2022

 â€‹We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them and their teams. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options.

For any enquiries, please email Namrita Sandhu at NAMRITA.SANDHU@TRANSPORT.NSW.GOV.AU.

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process with Sydney Metro.

Find out more about Sydney Metro at https://www.transport.nsw.gov.au/sydney-metro. ​

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

appropriate evidence of being fully vaccinated with a TGA approved COVID-19 vaccine; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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