About us

Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do – and we do a lot. We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and even active modes like walking and cycling. The work we do connects the journeys you take every day.

We are a state government organisation made up of more than 28,000 people and we're in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

That means job opportunities in metropolitan and regional areas right across NSW – you have the chance to be part of creating a lasting legacy that will benefit generations to come.

The opportunity

We have an opportunity for a Senior Human Factors Specialist to join our team based in Macquarie Park/hybrid working. The role provides expert, evidence-based advice regarding the implementation of human factors knowledge and principles across all transport modes and works closely with senior management to ensure the transport safety objectives of NSW are met.

As a Senior Human Factors Specialist, you will be expected to;

Provide specialist technical support to the business relating to areas of project delivery, business-as-usual operations, investigations, human reliability and error analyses and modelling, behavioural safety and non-technical skills development, and research and capability development.

Identify and develop strategic programs, policies and procedures for monitoring, assessment and integration of Human Factors through the business.

Determine the desired level of Human Factors integration with respect to external practice, international and local standards.

Contribute to the development, maintenance and continuous improvement of the Human Factors Integration requirements of the TfNSW, Sydney Trains and NSW TrainsLink Safety Management Systems in line with contemporary good practice and in order to fully meet regulatory requirements.

Identify and develop the processes for the integration of user requirements into the design and operation of business and safety critical systems and processes.

Report and analyse Human Factors related performance on specific issues arising from the business or the external environment on behalf of senior management.

Execute safety responsibilities, authorities and accountabilities consistent with SMS requirements

Role model, promote and actively demonstrate the five ways of leading behaviours to deliver organisational outcomes for our customers, our people and communities for the Greater Good.

Key challenges:

Providing strategic and technical advice on complex and critical Human Factors issues and ensuring SMS and legislative compliance given the need to work across organisational boundaries and work proactively to mitigate risks and improve safety and system performance.

Supporting transformational change where required, given the range of internal and external stakeholders, the potential resistance to change and the potential need for both structural and cultural change.

Please click here to view a copy of the position description.

About you

Professional experience in applying Human Factors within, or as a consultant to, organisations operating in complex, safety critical operational environments.

Ability in the preparation of Human Factors analytical and assurance deliverables and the application of Human Factors principles, tools and methodologies within a complex, safety-critical operational environment.

Highly developed interpersonal and communication skills with the ability to manage different stakeholders and identify end-user needs.

Essential Requirements:

Tertiary qualifications in a relevant discipline such as Human Factors/Ergonomics or Applied Psychology (e.g., Industrial, Organisational, Experimental, Cognitive). Other biophysical, psychosocial, technical or allied health science disciplines may be considered if the applicant’s focus in these is relevant to Human Factors/Ergonomics.

Salary and Benefits

This is a Transport TSSM role offering an attractive remuneration package. For more information on Employee Benefits at TfNSW please click here.

Interested?

Joining Transport for NSW, you’ll have access to a range of unique government benefits in a flexible work environment like no other. If you’re ready to step into this meaningful and rewarding role, we want to hear from you!

How to apply

To apply for this position, please submit a resume and answer all questions within the online application process.

Applications close: 11:59pm, 1st May 2022

​We are the community we serve

We are committed to being an inclusive, diverse and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.

We enable our people to work in ways that work for them. Working virtually and from different locations including regional locations, staggering work hours and job sharing are just some of the ways our people can work flexibly.

Please contact the Talent Specialist below if you require any adjustments to be made to how you interact with us throughout the recruitment process or would like to discuss flexible work options. ​

For any enquiries, please email Namrita Sandhu at NAMRITA.SANDHU@TRANSPORT.NSW.GOV.AU. ​

We’re certified as a Family Inclusive Workplace

Our flexible work practices and policies for parental leave, employee and family wellbeing and family care enable us to provide genuine support for our people to thrive at work and at home.

Apply today to register your interest!

Find out more about Transport for NSW at https://www.transport.nsw.gov.au/about-us.

Take a look at our application tips video series for plenty of great information on navigating and acing the application and recruitment process here at Transport.

Our COVIDSafe Measures Policy

All Transport for NSW workers are required to have:

at least one dose of a TGA approved COVID-19 vaccine by 6 December 2021 and two doses by 7 February 2022; or

an approved medical contraindication.

You will be required to show proof of your COVID-19 vaccination status or apply for a medical exemption prior to securing this role.

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