Downer Group employs approximately 50,000 people across more than 300 sites, primarily in Australia and New Zealand. Downer designs, builds and sustains assets, infrastructure and facilities and we are the leading provider of integrated services.

Downer Defence is the lead contractor providing Estate Maintenance and Operation Services for the Department of Defence in Queensland and Southern New South Wales. As lead contractor within the region we deliver a suite of services to support Defence capability.

The Role:

We currently have an opportunity for self-motivated, reliable Senior Domestic Services Administrator based in Enoggera, with flexible working arrangements. This position is responsible for providing administrative, financial, operational oversight of systems within the Downer Defence business.

Reporting to the National Domestic Services Manager, this Monday to Friday full-time position will deliver a range of services including but not limited to;

• Manage information systems specific to Domestic Services functions and operations, including but not limited to RMS (Room Management System), and resolving system issues, ensuring accurate and timely data input
• Provide direction and training support to other members of national service delivery teams and key line operations staff
• Support to key management level employees, customers and clients across the business for the Domestic Services remit including Cleaning, Housekeeping & Sports and Recreation
• Deliver reports to National Domestic Services Manager in order to meet operational and month-end requirements and target dates
• Accurately auditing and balancing submitted service cost invoices to identify recoverable items accounts for our customer
• Report extraction and reconciliation of data for finance and billing purposes.

Skills and Experience

• Ability to obtain and retain a Defence security clearance (Australian Citizenship Mandatory)
• Demonstrated experience in a similar senior support role, providing technical and contract advice to support service delivery teams.
• Proven experience communicating with senior leaders, employees at all levels, customers and suppliers.
• Extensive experience with data and information systems, including system administrator responsibilities, generating management reports and providing user access, training and support.
• Experience with specific systems include, but not limited to, Room Management Systems and Works Management System (WMS).
• Experience in finance operations reporting and systems is an advantage.

The successful candidates will possess a strong work ethic, achieve highest level of safety, quality of work and have a genuine passion for excellent customer service.

Benefits and Culture

• Supportive and inclusive culture focused on innovative service delivery
• A professional and safe working environment
• Good employee benefits and entitlements
• Ongoing training and career progression

This is a great opportunity to join a reputable company, and work with an amazing team where you will be given the opportunity to develop your career.

To apply online please click the 'apply' button below.

For further information please email

Please note:

• Applications will not be accepted via email, please apply via the link.
• Screening will commence prior to the closing date

Please note: As a pre-requisite for these roles all candidates need to be able to prove they are an Australian Citizen and hold a current Australian Drivers Licence. Candidates will also be required to undertake a pre-employment medical and drug screen as well as a National Police and Australian Security Defence Clearance Check.

Downer Group is an Equal Opportunity Employer and encourages indigenous Australians to apply.

Advertised: 23 Feb 2022 E. Australia Standard Time

Applications close: 25 Mar 2022 E. Australia Standard Time